Assurant is seeking a detail-oriented
Document Processing Specialist
to support our Financial Services Operations team. In this role, you’ll handle a variety of mid‑level to complex back‑office tasks that help keep our claims and mail operations running smoothly. You’ll follow established procedures while using independent judgment when needed to ensure documents, mail, and financial items are processed accurately and efficiently.
If you enjoy staying organized, working with data and documents, and being part of a fast-paced support environment, this could be a great fit for you.
What will be my duties and responsibilities in this job? Process & Document Management
Operate computerized scanning equipment to image claim documents, emails, and faxes
Research, index, and route documents and digital photos to proper queues
File and maintain both electronic and physical documents
Handle archival retention and destruction following Records Retention guidelines
Check Reconciliation
Manage urgent mailbox requests, client inquiries, and check refund requests
Research lockbox transactions and document reasons for returned checks
Reconcile cleared checks and monthly reports
Mail Handling
Open, sort, prep, and batch incoming mail by product and priority
Prepare outgoing correspondence and mass mailings
Deliver and distribute letters, parcels, and packages across departments
Record data in mail control logs
Assist with special projects and business needs as assigned
Provide backup support for manual processes
What are the requirements needed for this position?
High school diploma or GED
At least 2 years of office experience
Proficiency with computers, office equipment, and standard software
Exceptional attention to detail
Ability to multitask and maintain accuracy in repetitive tasks
Ability to work independently with minimal supervision
Comfortable in a fast‑paced environment and able to balance competing priorities
Must be able to work onsite at our new Miami offices at 701 Waterford Way near the MIA airport; Mon – Fri 8am to 5pm
What other skills/experience would be helpful to have?
Knowledge of insurance claims documents
Experience with Salesforce
Intermediate skills in Microsoft Word and Excel
Ability to perform mail merges with Word and Excel
Pay Range:
$15.03 - $23.29
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
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Document Processing Specialist
to support our Financial Services Operations team. In this role, you’ll handle a variety of mid‑level to complex back‑office tasks that help keep our claims and mail operations running smoothly. You’ll follow established procedures while using independent judgment when needed to ensure documents, mail, and financial items are processed accurately and efficiently.
If you enjoy staying organized, working with data and documents, and being part of a fast-paced support environment, this could be a great fit for you.
What will be my duties and responsibilities in this job? Process & Document Management
Operate computerized scanning equipment to image claim documents, emails, and faxes
Research, index, and route documents and digital photos to proper queues
File and maintain both electronic and physical documents
Handle archival retention and destruction following Records Retention guidelines
Check Reconciliation
Manage urgent mailbox requests, client inquiries, and check refund requests
Research lockbox transactions and document reasons for returned checks
Reconcile cleared checks and monthly reports
Mail Handling
Open, sort, prep, and batch incoming mail by product and priority
Prepare outgoing correspondence and mass mailings
Deliver and distribute letters, parcels, and packages across departments
Record data in mail control logs
Assist with special projects and business needs as assigned
Provide backup support for manual processes
What are the requirements needed for this position?
High school diploma or GED
At least 2 years of office experience
Proficiency with computers, office equipment, and standard software
Exceptional attention to detail
Ability to multitask and maintain accuracy in repetitive tasks
Ability to work independently with minimal supervision
Comfortable in a fast‑paced environment and able to balance competing priorities
Must be able to work onsite at our new Miami offices at 701 Waterford Way near the MIA airport; Mon – Fri 8am to 5pm
What other skills/experience would be helpful to have?
Knowledge of insurance claims documents
Experience with Salesforce
Intermediate skills in Microsoft Word and Excel
Ability to perform mail merges with Word and Excel
Pay Range:
$15.03 - $23.29
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
#J-18808-Ljbffr