Commercial Services Account Manager
Carrier, West Columbia, South Carolina, United States, 29172
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world‑class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
Carrier is a leading provider of HVAC, refrigeration, fire, security, and building automation technologies. These high‑technology products and services enable modern life by delivering efficiency, safety, and security across several platforms!
As the
Commercial Service Account Manager , you will be responsible for pursuing opportunities for service agreements, quick turn projects to keep our customers operating effectively and pursuing large opportunities that help our customers modernize their equipment.
This role is a great fit for you if you excel at building relationships, have outstanding customer service and love working with cross‑functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.
Job Responsibilities
Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernisations)
Create and maintain Sales Territory and Account plans where necessary
Present at customer seminars to develop new and existing customer relationships and opportunities
Promote Carrier value proposition linking customer objectives to Carrier solutions
Utilise CRM to manage customer interactions, activities, and opportunity pipeline
Experienced seller in attracting new customers as well as building share value with existing customers
Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
Ability to seek out or respond to repair opportunities
Establishing and building credibility with knowledge of Carrier products/solutions
Strong ability to develop and sustain customer relationships
Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
Ability to detect the Customer’s buying stage and adjust selling accordingly
Effective presentation and communication skills
Prioritize on best opportunities
Responding to the customer requirements in a timely manner
Gaining the booking/order in a timely manner
Ability to consistently achieve sales metrics and Annual Targets
To effectively negotiate service agreement renewals when required
Required Qualifications
High School Diploma or GED
2+ years of experience in selling B2B sales, service agreements, controls, or preventative maintenance
Must be able lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms
Ability to travel up to 25% regionally
Valid Driver’s license
Preferred Qualifications
Bachelor’s degree preferred
Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
Outstanding sales/negotiation skills and goal‑orientated with strong time management and organisational skills
Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customer
Ability to sell directly to end user customer Previous experience in selling service agreements
Demonstrates ability to introduce others to cross sell and upsell within their base of customers
Ability to work in a highly team‑oriented and dynamic environment
Demonstrated ability to introduce others to cross sell and upsell within their base of customers
Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages
Self‑motivated and able to manage many simultaneous projects and responsibilities
Benefits Employees are eligible for benefits, including:
Health Care benefits:
Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave:
Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
Disability:
Short‑term and long‑term disability
Life Insurance and Accidental Death and Dismemberment
Tax‑Advantaged Accounts:
Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
This position may be entitled to short‑term cash incentives, subject to plan requirements.
Pay Range The annual salary for this position is $98,750–$138,250. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 02/13/2026
Carrier is An Equal Opportunity/Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice
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Carrier is a leading provider of HVAC, refrigeration, fire, security, and building automation technologies. These high‑technology products and services enable modern life by delivering efficiency, safety, and security across several platforms!
As the
Commercial Service Account Manager , you will be responsible for pursuing opportunities for service agreements, quick turn projects to keep our customers operating effectively and pursuing large opportunities that help our customers modernize their equipment.
This role is a great fit for you if you excel at building relationships, have outstanding customer service and love working with cross‑functional teams. This is the ideal role for those that are adept at assessing and understanding both the immediate and future needs of customers.
Job Responsibilities
Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernisations)
Create and maintain Sales Territory and Account plans where necessary
Present at customer seminars to develop new and existing customer relationships and opportunities
Promote Carrier value proposition linking customer objectives to Carrier solutions
Utilise CRM to manage customer interactions, activities, and opportunity pipeline
Experienced seller in attracting new customers as well as building share value with existing customers
Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
Ability to seek out or respond to repair opportunities
Establishing and building credibility with knowledge of Carrier products/solutions
Strong ability to develop and sustain customer relationships
Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
Ability to detect the Customer’s buying stage and adjust selling accordingly
Effective presentation and communication skills
Prioritize on best opportunities
Responding to the customer requirements in a timely manner
Gaining the booking/order in a timely manner
Ability to consistently achieve sales metrics and Annual Targets
To effectively negotiate service agreement renewals when required
Required Qualifications
High School Diploma or GED
2+ years of experience in selling B2B sales, service agreements, controls, or preventative maintenance
Must be able lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms
Ability to travel up to 25% regionally
Valid Driver’s license
Preferred Qualifications
Bachelor’s degree preferred
Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
Outstanding sales/negotiation skills and goal‑orientated with strong time management and organisational skills
Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customer
Ability to sell directly to end user customer Previous experience in selling service agreements
Demonstrates ability to introduce others to cross sell and upsell within their base of customers
Ability to work in a highly team‑oriented and dynamic environment
Demonstrated ability to introduce others to cross sell and upsell within their base of customers
Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages
Self‑motivated and able to manage many simultaneous projects and responsibilities
Benefits Employees are eligible for benefits, including:
Health Care benefits:
Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave:
Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
Disability:
Short‑term and long‑term disability
Life Insurance and Accidental Death and Dismemberment
Tax‑Advantaged Accounts:
Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
This position may be entitled to short‑term cash incentives, subject to plan requirements.
Pay Range The annual salary for this position is $98,750–$138,250. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 02/13/2026
Carrier is An Equal Opportunity/Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice
#J-18808-Ljbffr