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Senior First-Call Resolution Specialist

Staples Canada, Framingham, Massachusetts, us, 01704

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A leading office productivity provider is hiring First Call Resolution Specialists for its eMarketplace team in Framingham, Massachusetts. This role focuses on ensuring customer satisfaction through effective problem resolution while maintaining service metrics. Candidates need a high school diploma, with 1+ years in customer service preferred. The position offers competitive pay, inclusive culture, flexible PTO, and various employee benefits. #J-18808-Ljbffr