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Administrative Assistant - Sales

Tom James Company, Boston, Massachusetts, us, 02298

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At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a part‑time opening in our Newton, MA office. Our position is for 5 hours per week at $23.00 per hour.

Job Responsibilities

Preparing for daily client visits

Prepping clothing to be delivered

Locating necessary client information (A/R balances, sales sheet)

Updating sales materials regarding fabrics/options

Coordinating and maintaining all client orders/files

Communicating with clients: Setting up appointments, providing status of orders, scheduling deliveries, sending reminders

Supporting the sales efforts of the sales professional by communicating regularly with the sales professional and other members of the store team, meeting with the sales professional to set goals, managing daily calendar, organizing inventory, pursuing efficiencies for processes and communication, picking up and delivering client items as needed

Prospecting new clients using internet and social media applications, digital marketing (proficient in LinkedIn, Instagram, Facebook, Threads, Twitter), entering referrals into proprietary system, sending introductory and promotional messages, creating call lists/hot lists

Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors

Maintaining a professional image to interface with corporate clients

A Successful Candidate Fits the Following Criteria

Confident, independent worker

Strong communication skills (verbal, written, listening)

Excellent organizational skills

Outstanding time management skills

Professional customer service skills

Social media savvy (especially on LinkedIn & Instagram)

Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms

Possesses basic accounting skills (such as balancing accounts)

Enjoys being flexible and multitasking

Motivated to tackle challenges

Yearns to work in a fast‑paced team environment

Able to bend and lift 20 lbs

Valid driver’s license required (exception: larger metropolitan areas)

Two years office‑related experience is preferred

Experience with a sales‑oriented environment is a plus!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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