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Sr. Content Developer & Technical Writer ( Locals Only) ---- Hybrid Role --- RE

Zillion Technologies, Inc., Vienna, Virginia, United States, 22184

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THIS IS A DIRECT BANKING CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Reach Shaily Sharma - 9084874334

Email: shaily(at)zilliontechnologies(dot)com // 9084874334

*****BEST BILL RATES ****

Sr. Content Development Technical Writer / Sr. AEM Content Developer Technical Writer

Location : Remote and Onsite Thrice a week - Vienna, VA

Duration : Long term ongoing with no date

Must have:

1. AEM experience

3. graphic design/visual storytelling

Nice to have:

2. Light Motion or Interactive design

3. Analytics and Data-driven enhancement mindset

To support company by researching operational processes to develop and maintain technical and non-technical reference materials. To participate in infrastructure upgrades, software implementations, and other projects to support the development and maintenance of intranet based manuals and Systems. Works independently. Uses discretion to modify work practices/processes. Serves as subject matter expert for most business functions, systems, policies and/or procedures. Mentors less experienced team members in the art of communication, negotiation, and change management. Perform complex/unusual tasks with significant impact and considerable latitude.

Responsibilities:

Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints

Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)

Collaborate with project team members to ensure alignment with departmental efforts

Lead conduction of research and preparation of reference material

Contribute to learning and curriculum development by providing support in content design: storyboarding eLearning content, creating job aids, root cause/task analysis to report scope of performance support

Ensure effective management of projects from inception through implementation

Identify, communicate and resolve technical, tactical and operational project issues and risks

Interview business owners to determine task objectives, requirements and needs including complex intranet resources

Maintain documentation library to ensure currency of processes

Make recommendations on content requirements for search engine optimization (SEO) based on member experience, competitive research, and subject matter expertise

Participate on cross-functional training team to establish and maintain a community of practice

Provide training to end user in the use of electronic manuals and reference material

Review content requirements for initiatives and recommends to business owners processes to be completed in order to achieve their objectives and avoid gaps

Review proposed policy and procedure changes for technical adequacy, completeness, compliance to regulations

Administer and Develop eNet content

Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results - Lead

Ensure clear, concise and effective communication of material

Interact with various sub-teams to determine user requirements and specifications

Lead, guide and mentor less experienced staff

Manage client expectations up to and including all executive level leader

Recommend strategy for communications

Review intranet content to ensure consistency, accuracy, timeliness, relevance to corporate initiatives and adherence to branding guidelines

Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization

Write online reference material, instructions and communications

Act as supervisor/manager in the incumbent's absence

Perform other duties as assigned

Qualifications:

Ability to compile, organize and present information clearly and concisely

Experience in providing support and involvement in content design: storyboarding eLearning content, creating job aids, root cause/task analysis to report scope of performance support

Extensive experience in composing correspondence that adheres to grammar and writing style and standards

Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals

Extensive experience in researching, compiling, and documenting data, business processes, and workflow

Extensive experience in working and participating in cross-functional, multi-dimensional teams and projects

Significant experience in work which displays increasing levels of responsibility and/or authority

Significant experience in working with all levels of staff, management, stakeholders, vendors

Advanced knowledge of change management principles and practices

Expert knowledge of PC and web/internet based technologies e.g. HTML, trends/issues, management, editing/authoring tools and development

Advanced leading or managing multiple technical projects/tasks/teams

Desired - Working knowledge of Microsoft project and project management tools

Advanced skill analyzing and organizing problems or work processes for technical solutions

Advanced skill identifying and analyzing business requirements and recommending solutions

Expert skill capturing and translating processes and requirements into easily understood terms

Expert skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

Expert skill researching and analyzing data, processes and trends

Desired - Basic skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation

Desired - Bachelor's Degree in Communication Studies or the equivalent combination of training, education, and Experience

Please contact :

shaily(at)zilliontechnologies(dot)com // 9084874334

Thanks,

Shaily Sharma

Zillion Technologies Inc.

9084874334

Email: shaily(at)zilliontechnologies(dot)com // 9084874334

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