
Claims Specialist , Auto PD (Direct Markets)
Zurich Insurance, Papillion, Nebraska, United States, 68133
Claims Specialist I, Auto PD (Direct Markets)
Job ID: 130787
Take your career to the next level with Zurich North America!
Zurich is hiring a Claims Specialist I to join our dynamic Auto Claims Team. This role offers an incredible opportunity to grow your expertise by interpreting, investigating, and evaluating auto policies and coverage issues while mastering claims handling and industry best practices.
As a Claims Specialist, you will manage auto liability, property damage and comparative negligence losses, handling both comprehensive/collision and auto liability property damage claims. You’ll take ownership of your assigned claims from start to finish, ensuring they are resolved efficiently and effectively. Additionally, you’ll build strong partnerships with customers and brokers, becoming an integral part of Zurich’s commitment to delivering exceptional service.
Hybrid Work Model Claims employees can conduct individual work in their preferred location, while fostering in‑person connections and collaboration when valuable. Occasional in‑office attendance may be required.
Location options: Atlanta, GA; Addison, TX; Schaumburg, IL; Omaha, NE.
Basic Qualifications Bachelor’s Degree with 2+ years of experience in the Claims or Insurance area High School Diploma (or equivalent) with 4+ years of experience in the Claims or Insurance area Completion of the Zurich Claims Training Program and 2+ years of experience in the Claims or Insurance area Zurich Certified Insurance Apprentice including an Associate Degree and 2+ years of experience in the Claims or Insurance area Must obtain and maintain required adjuster license(s) Microsoft Office experience Knowledge of insurance regulations, markets and products Prior experience in auto claims handling, insurance claims, or a related customer service field; understanding of auto insurance policies, coverage, and state regulations
Preferred Qualifications 4+ years of experience handling auto property damage and comprehensive/collision claims Strong understanding of insurance industry terminology Proven analytical and organizational skills Ability to multi‑task and adapt in a fast‑paced, changing environment Excellent communication and interpersonal skills
Pay & Benefits The proposed salary range for this position is $49,500.00 - $81,000.00, with short‑term incentive bonus eligibility set at 10%. Your pay will be based on your role, location, skills, and experience. Bonuses and merit increases may be available.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]
Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.
Equal Opportunity Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law.
Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
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Take your career to the next level with Zurich North America!
Zurich is hiring a Claims Specialist I to join our dynamic Auto Claims Team. This role offers an incredible opportunity to grow your expertise by interpreting, investigating, and evaluating auto policies and coverage issues while mastering claims handling and industry best practices.
As a Claims Specialist, you will manage auto liability, property damage and comparative negligence losses, handling both comprehensive/collision and auto liability property damage claims. You’ll take ownership of your assigned claims from start to finish, ensuring they are resolved efficiently and effectively. Additionally, you’ll build strong partnerships with customers and brokers, becoming an integral part of Zurich’s commitment to delivering exceptional service.
Hybrid Work Model Claims employees can conduct individual work in their preferred location, while fostering in‑person connections and collaboration when valuable. Occasional in‑office attendance may be required.
Location options: Atlanta, GA; Addison, TX; Schaumburg, IL; Omaha, NE.
Basic Qualifications Bachelor’s Degree with 2+ years of experience in the Claims or Insurance area High School Diploma (or equivalent) with 4+ years of experience in the Claims or Insurance area Completion of the Zurich Claims Training Program and 2+ years of experience in the Claims or Insurance area Zurich Certified Insurance Apprentice including an Associate Degree and 2+ years of experience in the Claims or Insurance area Must obtain and maintain required adjuster license(s) Microsoft Office experience Knowledge of insurance regulations, markets and products Prior experience in auto claims handling, insurance claims, or a related customer service field; understanding of auto insurance policies, coverage, and state regulations
Preferred Qualifications 4+ years of experience handling auto property damage and comprehensive/collision claims Strong understanding of insurance industry terminology Proven analytical and organizational skills Ability to multi‑task and adapt in a fast‑paced, changing environment Excellent communication and interpersonal skills
Pay & Benefits The proposed salary range for this position is $49,500.00 - $81,000.00, with short‑term incentive bonus eligibility set at 10%. Your pay will be based on your role, location, skills, and experience. Bonuses and merit increases may be available.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]
Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.
Equal Opportunity Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law.
Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
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