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Global Director of Customer Support & Experience

Semgrep, San Francisco, California, United States, 94199

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A technology company in San Francisco is seeking a Global Director of Customer Support to lead the support organization and manage a distributed team of Technical Support Engineers. This role requires a strong background in customer advocacy and leadership skills, focusing on building high-performing teams and developing strategies for exceptional customer experiences. Candidates should have a proven track record in scaling support organizations and be proficient in support systems like Salesforce and Zendesk. Flexibility for the right candidate is available. #J-18808-Ljbffr