Logo
job logo

Customer Service Representative

Momentum Marketing, Provo, Utah, us, 84605

Save Job

Job Title: Customer Service Representative (Entry Level)

Company:

Momentum Marketing Location:

Provo, UT Pay:

$15–18 per hour Employment Type:

Full-Time About Momentum Marketing

Momentum Marketing is a pest control company focused on delivering reliable service and positive customer experiences. We support our field teams by ensuring clear communication, efficient scheduling, and excellent customer care for residential clients. Position Overview

Momentum Marketing is seeking a friendly and dependable

Entry-Level Customer Service Representative

to join our Provo team. This role is ideal for someone who enjoys helping customers, handling calls, and supporting a fast-paced service business. No prior pest control or customer service experience is required — we provide training. Key Responsibilities

Answer inbound phone calls, emails, and customer inquiries

Schedule service appointments and coordinate with pest control technicians

Assist customers with questions related to services, billing, and account updates

Accurately document customer interactions and service notes

Resolve basic customer concerns and elevate issues when necessary

Follow up with customers to ensure satisfaction and clear communication

Maintain a professional, positive, and helpful attitude

Qualifications

High school diploma or equivalent

Entry-level role — prior customer service experience is a plus but not required

Strong verbal and written communication skills

Basic computer skills and ability to learn scheduling or CRM software

Organized, reliable, and detail-oriented

Comfortable working in a fast-paced, phone-based environment

Team-oriented mindset and strong work ethic

What We Offer

$15–18/hour based on experience

Paid training and onboarding

Full-time, consistent schedule

Opportunities for growth within the company

Supportive team and leadership environment

How to Apply

Apply with your resume and a brief introduction explaining your interest in Momentum Marketing.

#J-18808-Ljbffr