Customer Service Representative
Women of the Vine & Spirits, Saint Paul, Minnesota, United States, 55199
Job Description
Looking for a rewarding career? Johnson Brothers is a leading family‑owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry! Company
Johnson Brothers Liquor Company Location
St. Paul, MN Other
Operations Job Duties
Provide excellent service and support to our customers and internal teams Timely responses to customer inquiries regarding their account Build and maintain customer and sales relationships Ensure proper pricing levels for specific customers are entered timely and accurately Assist customers and sales staff with new account set up and troubleshooting Work with sales support teams to issue product samples Act as a liaison for our National Chain accounts Back up the receptionist on a rotating schedule as necessary Communicate with sales and operations for account reconciliation assistance Offer product guidance and knowledge when necessary Maintain our database using our proprietary software also used by our customers Monitor customer billbacks through our in‑house software and perform regular billback audits to ensure accuracy Run and distribute daily reports You Will Need To Have
2+ years of relevant experience and/or a 2‑year college degree Excellent communication skills both internally and externally at all levels A passion for learning and growing with us Proven ability to work independently and be reliable Attention to detail is critical; accuracy is a must Ability to find ways to increase efficiency Effective problem‑solving skills when encountering new and unique challenges Computer And Application Skills
Excellent skills with the entire MS Office Suite AS400 experience is preferred The expected pay range for this role is $17.00 – $22.00 per hour. Johnson Brothers offers eligible team members and their dependents comprehensive health benefits and programs, which include medical, dental, vision, life insurance, health savings and flexible spending accounts. Other benefits for eligible team members include 401(k) with an employer match, short‑term disability coverage, company‑paid long‑term disability insurance, generous paid time off (PTO) plans and paid parental leave. Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws. Worker Sub-Type
Regular Time Type
Full time Apply
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Looking for a rewarding career? Johnson Brothers is a leading family‑owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry! Company
Johnson Brothers Liquor Company Location
St. Paul, MN Other
Operations Job Duties
Provide excellent service and support to our customers and internal teams Timely responses to customer inquiries regarding their account Build and maintain customer and sales relationships Ensure proper pricing levels for specific customers are entered timely and accurately Assist customers and sales staff with new account set up and troubleshooting Work with sales support teams to issue product samples Act as a liaison for our National Chain accounts Back up the receptionist on a rotating schedule as necessary Communicate with sales and operations for account reconciliation assistance Offer product guidance and knowledge when necessary Maintain our database using our proprietary software also used by our customers Monitor customer billbacks through our in‑house software and perform regular billback audits to ensure accuracy Run and distribute daily reports You Will Need To Have
2+ years of relevant experience and/or a 2‑year college degree Excellent communication skills both internally and externally at all levels A passion for learning and growing with us Proven ability to work independently and be reliable Attention to detail is critical; accuracy is a must Ability to find ways to increase efficiency Effective problem‑solving skills when encountering new and unique challenges Computer And Application Skills
Excellent skills with the entire MS Office Suite AS400 experience is preferred The expected pay range for this role is $17.00 – $22.00 per hour. Johnson Brothers offers eligible team members and their dependents comprehensive health benefits and programs, which include medical, dental, vision, life insurance, health savings and flexible spending accounts. Other benefits for eligible team members include 401(k) with an employer match, short‑term disability coverage, company‑paid long‑term disability insurance, generous paid time off (PTO) plans and paid parental leave. Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws. Worker Sub-Type
Regular Time Type
Full time Apply
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