Event Assistant - Signature Parks and Events
City of Orlando Careers, Orlando, Florida, us, 32885
Job Posting End Date – Applications will no longer be accepted starting
02-17-2026
If you experience technical issues submitting your application, please reach out to City of Orlando Human Resources at jobs@orlando.gov or 407-246-2062.
Salary $18.00 Hourly
About The Role The City of Orlando’s Parks & Recreation Department is seeking a detail-oriented and customer-focused Event Assistant to support park pavilion and rental reservations across the city. This temporary/seasonal role is an excellent entry point for individuals interested in public service, event coordination, hospitality, or municipal administration. This position is primarily office-based and focuses on customer communication, reservations, and payment processing.
What You’ll Do
Serve as a primary point of contact for park rental inquiries via phone and email
Assist customers with selecting appropriate parks and rental spaces based on event needs
Guide customers through the reservation process, including fees, policies, and requirements
Process rental applications, agreements, and payments accurately and efficiently
Maintain organized records within the City’s reservation and payment systems
Develop working knowledge of City of Orlando parks, amenities, and rental policies
Provide general administrative support related to rentals and special events
What We’re Looking For
Strong written and verbal communication skills
Professional, customer-service-oriented approach
Ability to manage multiple requests while maintaining attention to detail
Comfortable working in an administrative, office-based environment
Interest in event planning, hospitality, or local government
Prior experience in customer service or administrative support is helpful, but not required
Prior experience with reservation software such as Active, ActiveNet, or RecTrac is helpful, but not required
Why Join the City of Orlando
Gain professional experience in municipal operations and event coordination
Work with a collaborative and supportive Parks & Recreation team
Build transferable skills in customer service, administration, and event logistics
Temporary/seasonal role ideal for gaining experience while exploring public service careers
Minimum Qualifications
High school diploma or equivalent required
Two (2) years of administrative or customer service experience or an equivalent combination of education, training, and experience required
Ability to learn and use reservation and payment software preferred
Strong customer service skills preferred
Bilingual (English/Spanish) skills preferred, but not required
THIS IS A PART_TIME_POSITION WITH NO GUARANTEE OF A CERTAIN NUMBER OF HOURS AND NO BENEFITS. THIS POSITION INVOLVES WORKING ON A TEMP/SEASONAL CONTRACT WHICH CAN BE RENEWED ANNUALLY BASED ON PERFORMANCE AND BUSINESS NEEED.
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description.
If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.
Experience in lieu of grade
Two (2) years of direct experience for an associate degree;
Four (4) years of direct experience for a bachelor's degree;
Six (6) years of direct experience for a master's degree; or
Nine (9) years of direct experience for a doctoral degree.
#J-18808-Ljbffr
If you experience technical issues submitting your application, please reach out to City of Orlando Human Resources at jobs@orlando.gov or 407-246-2062.
Salary $18.00 Hourly
About The Role The City of Orlando’s Parks & Recreation Department is seeking a detail-oriented and customer-focused Event Assistant to support park pavilion and rental reservations across the city. This temporary/seasonal role is an excellent entry point for individuals interested in public service, event coordination, hospitality, or municipal administration. This position is primarily office-based and focuses on customer communication, reservations, and payment processing.
What You’ll Do
Serve as a primary point of contact for park rental inquiries via phone and email
Assist customers with selecting appropriate parks and rental spaces based on event needs
Guide customers through the reservation process, including fees, policies, and requirements
Process rental applications, agreements, and payments accurately and efficiently
Maintain organized records within the City’s reservation and payment systems
Develop working knowledge of City of Orlando parks, amenities, and rental policies
Provide general administrative support related to rentals and special events
What We’re Looking For
Strong written and verbal communication skills
Professional, customer-service-oriented approach
Ability to manage multiple requests while maintaining attention to detail
Comfortable working in an administrative, office-based environment
Interest in event planning, hospitality, or local government
Prior experience in customer service or administrative support is helpful, but not required
Prior experience with reservation software such as Active, ActiveNet, or RecTrac is helpful, but not required
Why Join the City of Orlando
Gain professional experience in municipal operations and event coordination
Work with a collaborative and supportive Parks & Recreation team
Build transferable skills in customer service, administration, and event logistics
Temporary/seasonal role ideal for gaining experience while exploring public service careers
Minimum Qualifications
High school diploma or equivalent required
Two (2) years of administrative or customer service experience or an equivalent combination of education, training, and experience required
Ability to learn and use reservation and payment software preferred
Strong customer service skills preferred
Bilingual (English/Spanish) skills preferred, but not required
THIS IS A PART_TIME_POSITION WITH NO GUARANTEE OF A CERTAIN NUMBER OF HOURS AND NO BENEFITS. THIS POSITION INVOLVES WORKING ON A TEMP/SEASONAL CONTRACT WHICH CAN BE RENEWED ANNUALLY BASED ON PERFORMANCE AND BUSINESS NEEED.
Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description.
If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.
Experience in lieu of grade
Two (2) years of direct experience for an associate degree;
Four (4) years of direct experience for a bachelor's degree;
Six (6) years of direct experience for a master's degree; or
Nine (9) years of direct experience for a doctoral degree.
#J-18808-Ljbffr