Distribution Customer Service Representative
California Jobs, Auberry, California, United States, 93602
Distribution Customer Service Representative for Central Valley Company – South Fresno, CA
Salary: $18 - $20 per hour
A bit about us: We are a 50+ year old company, established and well-known in our industry. We ship products within the United States as well as internationally. The Customer Service Representative will need to have attention to detail skills and the ability to learn new processes.
Why join us?
Weekly Payroll Processing as a Jobot Consultant
Medical, Dental, and Vision Benefits
Opportunity for Permanent Placement
Mentorship and Growth
Job Details This is a temporary to hire opportunity, Monday through Friday, 8 AM - 5 PM with some overtime during peak season.
Responsibilities
Handling a high volume of customer inquiries about product availability, pricing, and shipping.
Processing orders, forms, applications, and requests.
Maintaining a comprehensive knowledge of our products and services to provide accurate information to customers.
Resolving customer complaints in a professional and efficient manner.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensuring customer satisfaction and providing professional customer support.
Tracking shipments using various courier systems (UPS, FedEx) and resolving any issues that arise.
Assisting in the preparation of sales reports and data analysis.
Qualifications
A minimum of 6 months of customer service experience, preferably in a distribution or logistics environment.
Strong knowledge of the distribution industry, including shipping, tracking, and bills of lading.
Excellent communication and interpersonal skills.
Proven ability to multitask, prioritize, and manage time effectively.
Strong problem-solving skills with a focus on customer satisfaction.
Proficient in data entry and good working knowledge of relevant software (MS Office, in particular).
Experience with UPS and FedEx systems is a plus.
Strong understanding of sales and pricing strategies.
High degree of accuracy and attention to detail.
Ability to work in a fast-paced, high-pressure environment.
Join our team and help us take our customer service to new heights. This is an excellent opportunity to grow your career with a company that values your skills and expertise. We look forward to hearing from you!
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
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A bit about us: We are a 50+ year old company, established and well-known in our industry. We ship products within the United States as well as internationally. The Customer Service Representative will need to have attention to detail skills and the ability to learn new processes.
Why join us?
Weekly Payroll Processing as a Jobot Consultant
Medical, Dental, and Vision Benefits
Opportunity for Permanent Placement
Mentorship and Growth
Job Details This is a temporary to hire opportunity, Monday through Friday, 8 AM - 5 PM with some overtime during peak season.
Responsibilities
Handling a high volume of customer inquiries about product availability, pricing, and shipping.
Processing orders, forms, applications, and requests.
Maintaining a comprehensive knowledge of our products and services to provide accurate information to customers.
Resolving customer complaints in a professional and efficient manner.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensuring customer satisfaction and providing professional customer support.
Tracking shipments using various courier systems (UPS, FedEx) and resolving any issues that arise.
Assisting in the preparation of sales reports and data analysis.
Qualifications
A minimum of 6 months of customer service experience, preferably in a distribution or logistics environment.
Strong knowledge of the distribution industry, including shipping, tracking, and bills of lading.
Excellent communication and interpersonal skills.
Proven ability to multitask, prioritize, and manage time effectively.
Strong problem-solving skills with a focus on customer satisfaction.
Proficient in data entry and good working knowledge of relevant software (MS Office, in particular).
Experience with UPS and FedEx systems is a plus.
Strong understanding of sales and pricing strategies.
High degree of accuracy and attention to detail.
Ability to work in a fast-paced, high-pressure environment.
Join our team and help us take our customer service to new heights. This is an excellent opportunity to grow your career with a company that values your skills and expertise. We look forward to hearing from you!
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
#J-18808-Ljbffr