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Bilingual Teller

Byron Bank, Poplar Grove, Illinois, United States, 61065

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Looking to start a rewarding career in banking? Join a team that believes in strong relationships and exceptional service. Our Tellers play a key role in creating positive customer experiences while supporting daily branch operations. Apply today and grow your career with a bank that invests in its people and its community.

About Us Rooted in Our Community Since 1966 Byron Bank was founded on a simple idea: banking should be personal, dependable, and deeply connected to the people it serves. Nearly 60 years later, that vision remains at the heart of everything we do. Since 1966, Byron Bank has stood strong as a community partner, resilient through change, and always focused on people first. Guided by three generations of dedicated leadership, we’ve stayed true to our mission of building lasting relationships, supporting our local economy, and showing up for our neighbors - because that’s what community is all about. Our commitment extends beyond banking. We actively participate in initiatives that support education, local businesses, and community development. By investing our time and resources, we aim to make a positive impact on the lives of our neighbors. Byron Bank is proud to be more than just a bank; we are proud to be a leader in our community. Learn more at: https://byronbank.com/about-us/communityinvolvement

Why Should You Join Us? At Byron Bank, “You Ask, We Help” isn’t just a tagline, it’s our approach to everything we do. We understand what it takes to provide our customers with the level of service they expect and the solutions they need to help them achieve their financial goals. We recognize that our greatest asset is our employees and take great pride in hiring qualified individuals to complement our existing teams. We’re always eager to connect with talented individuals who share our commitment to exceptional service and community impact. Join us and help our customers feel confident about their financial futures – every conversation, every day.

What You Should Know About The Role: Job Summary: A Teller with Byron Bank is the most visible employee in the bank. They process customer transactions efficiently and accurately be it a deposit, loan payment, or cashing a check. They actively listen to customers and meet their needs by completing the transaction or referring them to another department. They provide outstanding customer service.

Supervisory Responsibilities:

None

Job Duties & Responsibilities:

Process a variety of customer transactions including:

Processing checking and savings deposits, verifying contents being deposited for correct titling and having proper endorsements.

Processing checking and savings withdrawals, verifying withdrawals for proper titling and endorsements, obtaining and documenting current identification, and verifying balances.

Processing loan, credit card, and real estate tax payments.

Completing transfers between accounts.

Issuing cashier checks, money orders, gift cards, and license stickers.

Process and log mail, night drop, and courier bags.

Watch for and identify counterfeit currency and fraudulent checks.

Answer account questions.

Scan and proof work for all departments.

Read, understand, and follow Bank Secrecy Act (BSA) policy to include currency transaction reporting, monetary log reporting, and customer information program.

Listen for opportunities to add additional products or services during transaction processing and refer to the corresponding department.

Complete required training assigned by Compliance, Human Resources, or BSA departments.

Additional Duties & Responsibilities:

Balance teller window daily at the end of each business day.

Follow bank policies and procedures.

Engage in conversations to address current and future needs of our customers.

Communicate through telephone and email.

Build and sustain effective working relationships with co‑workers.

Communicate with Manager, identifying challenges and helping eliminate obstacles.

Proactively engage in bank and community events.

Expected Outcomes

Balancing 100% of days scheduled to work.

Over and short balance of zero.

Process equal share of teller transactions.

Refer products and services, number to be established by Branch Manager.

This position description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Duties and responsibilities may change, or new ones may be assigned at any time with or without notice.

Required Skills & Attributes:

Face to face interactions

Effective communicator

Accountability mindset

Strong work ethic

Highly responsive

Strong relationship builder

Proficient in Spanish

Education & Experience:

High school diploma or the equivalent.

Familiarity with computers, including Microsoft Office products.

Physical Requirements:

Ability to lift and move 40 pounds.

Ability to stand for up to 9 hours.

Consistent use of a computer for up to 9 hours.

Travel:

None

Pay Range:

$16.50-$17.50 per hour

Compensation Overview: The anticipated hiring range for this position is $16.50-$17.50 per hour, which reflects what we reasonably expect to pay for candidates who meet the standard qualifications for the role. Actual base pay will vary depending on job‑related knowledge, skills, credentials, experience, and location.

Benefits:

Health Insurance (Medical, Dental, Vision)

401(k) with match

Health savings account

Life insurance

Paid time off

Work Location: Poplar Grove

Equal Employment Opportunity: Byron Bank provides equal opportunity for all employees and applicants for employment and makes all employment decisions without discrimination on the basis of race, religion, color, sex (including pregnancy and gender identity), sexual orientation, national origin, age, disability, family medical history or genetic information, political affiliation, military service, disability challenges, marital status, ancestry, status upon discharge from military service, order of protection status or other non-merit based factors (actual or perceived). These protections extend to all management practices and decisions, including recruitment and merit practices, appraisal systems, promotions and training, and career development programs.

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