Job Overview
To provide members and prospective members the full range of products and services offered by the client including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; lending products; and credit/debit cards. Perform moderately complex platform banking functions under supervision. Provide assistance and training to lower level team members.
Key Skills
Customer service team
Inbound call center
Customer service
Banking
Data entry
Finance
Microsoft Office
Responsibilities
Analyze, research and resolve problems and discrepancies related to member accounts/loans
Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
Counsel current and prospective members about company products and services
Ensure cash and other negotiable instruments are handled properly
Identify opportunities to cross‑sell products and increase product penetration
Perform platform banking functions
Assist level I team members
Understand and comply with federal and other regulations relating to financial products and services
May assist with branch office vault opening, closing and balancing procedures
May serve as a branch office and/or ATM vault custodian
Perform other duties as assigned
Experience Level Entry Level
Job Type & Location Contract position based out of Atlanta, GA.
Pay & Benefits Pay range: $18.00 - $20.00 per hour.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (voluntary life & AD&D for the employee and dependents)
Short‑term and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off / Leave (PTO, vacation or sick leave)
Application Deadline This position is anticipated to close on Feb 20, 2026.
EEO Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Key Skills
Customer service team
Inbound call center
Customer service
Banking
Data entry
Finance
Microsoft Office
Responsibilities
Analyze, research and resolve problems and discrepancies related to member accounts/loans
Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications
Counsel current and prospective members about company products and services
Ensure cash and other negotiable instruments are handled properly
Identify opportunities to cross‑sell products and increase product penetration
Perform platform banking functions
Assist level I team members
Understand and comply with federal and other regulations relating to financial products and services
May assist with branch office vault opening, closing and balancing procedures
May serve as a branch office and/or ATM vault custodian
Perform other duties as assigned
Experience Level Entry Level
Job Type & Location Contract position based out of Atlanta, GA.
Pay & Benefits Pay range: $18.00 - $20.00 per hour.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (voluntary life & AD&D for the employee and dependents)
Short‑term and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off / Leave (PTO, vacation or sick leave)
Application Deadline This position is anticipated to close on Feb 20, 2026.
EEO Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr