An organization specializing in customer support seeks a Customer Service Representative II in Batavia, NY. This on-site role involves providing enrollment and outreach services to Medicaid recipients in New York. Responsibilities include engaging with recipients, educating them about program options, and maintaining Certified Application Counselor certification. Ideal candidates will have customer service experience, bilingual skills in English and Spanish, and familiarity with MS Office applications. Competitive pay ranging from $18 to $20 per hour, along with comprehensive benefits and professional development opportunities.
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