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Sr. Web and UX Content Strategist

Mindlance, Durham, North Carolina, United States, 27703

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100% Remote - ONLY 28 states

North Carolina, Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming will be allowed to maintain their current residence and work remotely.

MUST HAVE

A portfolio of samples or case studies to show what content challenges you’ve tackled in your career thus far

Experience writing content for regulated industries with both B2B and B2C audiences

Web content management system platform experience

Experience or certifications in W3C and ADA compliance guidelines, SEO best practices, design thinking, and basic UX principles

Initiative and the ability to self-start and self-lead

Description

Lead the development of website copy for your segments that reflects Client NC’s brand, tone of voice and position in the market while following web content guidelines and ADA compliance standards

Collect input from multiple sources and usher content through the review process with business stakeholders to ensure timely web delivery

Apply design thinking and UX principles to page authoring and initiate intake discussions for net‑new components and component enhancements with the Experience Design team

Uphold an enterprise content governance model and editorial publishing process by consistently providing clear and actionable edits to your peers to ensure content is up‑to‑date, relevant, valuable to our business segments, and produced in a timely manner

Lead the analysis of content performance for your segments by continuously monitoring KPIs through Customer Journey Analytics, customizing dashboards, and identifying gaps

Drive organic traffic and engagement optimization for your segments by implementing SEO best practices into content creation and working with SEO resources to iterate on SEO strategy

Assemble quarterly content audits for your segments to ensure consistent content quality, timeliness, and maintenance

Hiring Requirements

Bachelor's degree or advanced degree (where required)

5+ years of experience in related field.

In lieu of degree, 7+ years of experience in related field.

EEO "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."

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