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Provider Relations Manager

Verda Healthcare Inc, Houston, Texas, United States, 77246

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Verda Health Plan of Texas (Verda Healthcare, Inc) has a contract with CMS and a state license with the Texas Department of Insurance for a Medicare Advantage Prescription Drug (MAPD) plan. We are committed to ensuring healthcare is easily and equitably accessed by all. Our mission is to ensure underserved communities have access to health and wellness services, and receive the support needed to live a healthy life that is free of worry and full of joy. We are looking for a

Provider Network Manager

to join our growing company with many internal opportunities.

Are you ready to join a company that is changing the face of health care across the nation? Verda Healthcare, Inc is looking for people who value excellence, integrity, caring, and innovation. As an employee, you’ll join a team dedicated to improving the lives of our Medicare members. Our vision incorporates value-based health care that works. We value diversity.

Position Overview The Provider Network Manager (PNM) serves as the primary source of Provider Relations for assigned territories, which may change from time-to-time, and works with Network Development to introduce Verda Healthcare and secure participation agreements. The PNM increases Verda Healthcare’s brand with providers by identifying, researching, vetting, and developing assessments of provider and business landscapes, ensuring alignment with Verda Healthcare. The PNM supports provider network growth strategies and development in all markets. This position reports to the Senior Director of Provider Network.

Job Description

Responsible for provider relations and provider liaison functions

Conduct initial outreach and telephonic communication to identify provider interest and qualify them for contracting

Identify and research resources for developing IPA/Medical group provider leads for new business areas and gaps in provider specialties

Cultivate a deep understanding of market conditions to determine if practices belong to larger systems that contract as single entities

Participate in quarterly JOCs and in-servicing providers as necessary to fully serve our members as contractually required; additionally assist in provider-related issues such as eligibility and member benefits

Work with Executive leadership team regarding strategy, program development, provider recruitment, contracting and onboarding initiatives

Develop an adequate provider network in assigned geographical areas

Maintain relationships and all provider-relations activities in assigned geographical area until transition to Local Network is completed

Report directly to the Director for status, risks and potential opportunities in area on a regular basis

Monitor performance, develop and implement business solutions to address process and quality gaps, and communicate network strategy and planning

Vendor oversight

Ability to travel

Special Projects as assigned

Requirements

Bachelor's degree preferred in Business/Economics, Healthcare Administration, or related field

Master’s degree or equivalent preferred

5+ years minimum experience in managed care contracting (provider relations, provider network development)

Experience with bundled payment contracting or risk and capitation required

Proven track record in negotiations and leading meetings, creating agendas, and achieving goals

Professional Competencies

Microsoft Office and intermediate computer skills

Knowledge of Network Management Processes & Services

Ability to manage and prioritize multiple tasks, promote teamwork and fact-based decision making

Communication skills

Ability to work independently and within a team environment

Attention to detail

Familiarity with the healthcare field

Critical listening and thinking skills

Training/teaching skills

Strategic management and time management skills

Proper phone etiquette

Decision making/problem solving skillsResiliency in a changing environment

Demonstrated progression of leadership and responsibility

Ability to work in a fast-paced, start-up culture

Proven ability to build, develop, and lead strong teams of operators

Benefits

401(k)

Paid time off (vacation, holiday, sick leave)

Health insurance

Dental insurance

Vision insurance

Life insurance

Schedule

Full-time onsite (100% in-office)

Hours of operations: 9am – 6pm

Standard business hours Monday to Friday/weekends as needed

Occasional travel may be required for meetings and training sessions

Ability To Commute/Relocate

Reliably commute or planning to relocate before starting work (Required)

Physical Demands Regularly sit/walk at a workstation in an office or cubicle setting. Must occasionally lift and/or move up to 25-50 pounds. Other duties may be assigned in support of departmental goals.

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