Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your role and responsibilities
As a Business Transformation Consultant specializing in Warehouse & Logistics, you will lead end-to-end warehouse transformation initiatives leveraging Manhattan Associates MAWM to modernize distribution operations and enable scalable, high-performance fulfillment networks. This role focuses on delivering warehouse operating model transformation across people, process, and technology—driving measurable improvements in service, cost, and productivity. You will work directly with client operations, IT, and executive stakeholders to translate business strategy into MAWM-enabled warehouse execution capabilities, supporting greenfield and brownfield implementations, network redesign, and automation integration. Key Responsibilities Implement Warehouse Transformation Programs: Lead warehouse transformation projects utilizing Manhattan Associates MAWM, including future-state operating model design, WMS configuration strategy, and deployment across distribution centers. Assess Current-State Warehouse Operations: Analyze inbound, outbound, storage, picking, packing, value-added services, and labor workflows to identify gaps, inefficiencies, and improvement opportunities. Design Future-State DC Processes: Define MAWM-aligned warehouse processes including receiving, put away, replenishment, wave/waveless picking, cartonization, packing, shipping, and returns—ensuring alignment with fulfillment strategy and automation capabilities. Drive MAWM Enablement: Translate operational requirements into MAWM functional designs, partnering with technical teams on integrations with host ERP (SAP/Oracle), TMS, parcel execution, and material handling systems. Lead Process & Change Adoption: Facilitate workshops, develop SOPs, and support change management to ensure successful adoption of new warehouse processes and systems by operations teams. Enable Automation & Advanced Fulfillment: Support integration of AMRs, AS/RS, sortation, and goods-to-person systems into MAWM-driven workflows to improve throughput, accuracy, and labor efficiency. Optimize Warehouse Performance: Develop strategies to improve productivity, reduce operating costs, increase inventory accuracy, and enhance order fulfillment SLAs using MAWM capabilities and best-practice DC design. Collaborate Across Stakeholders: Partner with warehouse operations, IT, engineering, and executive leadership to align business objectives with MAWM implementation outcomes and ensure seamless delivery. Drive Measurable Business Outcomes: Deliver operational KPIs including labor productivity, order cycle time, inventory accuracy, space utilization, and customer service improvements. This role can be performed anywhere in the U.S. Required technical and professional expertise Manhattan MAWM Design & Implementation (4+ Years) Minimum 4+ years of hands-on experience designing and implementing Manhattan Active Warehouse Management (MAWM), including functional design, configuration strategy, testing support, and multi-site deployment. Warehouse Transformation Delivery Proven ability to lead end-to-end distribution center transformation initiatives, from current-state assessment through future-state operating model design and MAWM-enabled execution. Warehouse Operations & Process Design Deep practical understanding of DC workflows (receiving, put away, replenishment, picking, packing, shipping, returns) with the ability to design scalable, high-performance warehouse operating models. Cross-Functional Stakeholder Management Strong ability to partner with operations, IT, engineering, and leadership teams to align business objectives with warehouse execution capabilities and ensure successful delivery. Process Improvement & Performance Optimization Demonstrated success driving measurable improvements in productivity, operating cost, inventory accuracy, and fulfillment SLAs through structured warehouse process improvement. Change Enablement & Workshop Facilitation Experience leading process mapping workshops, developing SOPs, and supporting operational change adoption for new warehouse systems and processes. Preferred technical and professional experience Automation Integration Experience Exposure to AMRs, AS/RS, goods-to-person, sortation, and conveyor systems integrated into MAWM-driven fulfillment environments. Systems Integration Knowledge Experience supporting MAWM integrations with ERP (SAP/Oracle), TMS, parcel execution platforms, and material handling control systems. Greenfield & Brownfield DC Implementations Background in new facility startups, retrofits, migrations, and multi-site MAWM rollouts including cutover planning and hypercare stabilization. Warehouse Engineering Fundamentals Understanding of slotting strategy, layout optimization, capacity modeling, labor standards, and space utilization. Data-Driven Operations Analysis Strong analytical skills in throughput modeling, labor analysis, and operational KPI development. Program & Delivery Management Experience managing complex warehouse transformation timelines, risks, dependencies, and deliverables in client-facing environments. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your role and responsibilities
As a Business Transformation Consultant specializing in Warehouse & Logistics, you will lead end-to-end warehouse transformation initiatives leveraging Manhattan Associates MAWM to modernize distribution operations and enable scalable, high-performance fulfillment networks. This role focuses on delivering warehouse operating model transformation across people, process, and technology—driving measurable improvements in service, cost, and productivity. You will work directly with client operations, IT, and executive stakeholders to translate business strategy into MAWM-enabled warehouse execution capabilities, supporting greenfield and brownfield implementations, network redesign, and automation integration. Key Responsibilities Implement Warehouse Transformation Programs: Lead warehouse transformation projects utilizing Manhattan Associates MAWM, including future-state operating model design, WMS configuration strategy, and deployment across distribution centers. Assess Current-State Warehouse Operations: Analyze inbound, outbound, storage, picking, packing, value-added services, and labor workflows to identify gaps, inefficiencies, and improvement opportunities. Design Future-State DC Processes: Define MAWM-aligned warehouse processes including receiving, put away, replenishment, wave/waveless picking, cartonization, packing, shipping, and returns—ensuring alignment with fulfillment strategy and automation capabilities. Drive MAWM Enablement: Translate operational requirements into MAWM functional designs, partnering with technical teams on integrations with host ERP (SAP/Oracle), TMS, parcel execution, and material handling systems. Lead Process & Change Adoption: Facilitate workshops, develop SOPs, and support change management to ensure successful adoption of new warehouse processes and systems by operations teams. Enable Automation & Advanced Fulfillment: Support integration of AMRs, AS/RS, sortation, and goods-to-person systems into MAWM-driven workflows to improve throughput, accuracy, and labor efficiency. Optimize Warehouse Performance: Develop strategies to improve productivity, reduce operating costs, increase inventory accuracy, and enhance order fulfillment SLAs using MAWM capabilities and best-practice DC design. Collaborate Across Stakeholders: Partner with warehouse operations, IT, engineering, and executive leadership to align business objectives with MAWM implementation outcomes and ensure seamless delivery. Drive Measurable Business Outcomes: Deliver operational KPIs including labor productivity, order cycle time, inventory accuracy, space utilization, and customer service improvements. This role can be performed anywhere in the U.S. Required technical and professional expertise Manhattan MAWM Design & Implementation (4+ Years) Minimum 4+ years of hands-on experience designing and implementing Manhattan Active Warehouse Management (MAWM), including functional design, configuration strategy, testing support, and multi-site deployment. Warehouse Transformation Delivery Proven ability to lead end-to-end distribution center transformation initiatives, from current-state assessment through future-state operating model design and MAWM-enabled execution. Warehouse Operations & Process Design Deep practical understanding of DC workflows (receiving, put away, replenishment, picking, packing, shipping, returns) with the ability to design scalable, high-performance warehouse operating models. Cross-Functional Stakeholder Management Strong ability to partner with operations, IT, engineering, and leadership teams to align business objectives with warehouse execution capabilities and ensure successful delivery. Process Improvement & Performance Optimization Demonstrated success driving measurable improvements in productivity, operating cost, inventory accuracy, and fulfillment SLAs through structured warehouse process improvement. Change Enablement & Workshop Facilitation Experience leading process mapping workshops, developing SOPs, and supporting operational change adoption for new warehouse systems and processes. Preferred technical and professional experience Automation Integration Experience Exposure to AMRs, AS/RS, goods-to-person, sortation, and conveyor systems integrated into MAWM-driven fulfillment environments. Systems Integration Knowledge Experience supporting MAWM integrations with ERP (SAP/Oracle), TMS, parcel execution platforms, and material handling control systems. Greenfield & Brownfield DC Implementations Background in new facility startups, retrofits, migrations, and multi-site MAWM rollouts including cutover planning and hypercare stabilization. Warehouse Engineering Fundamentals Understanding of slotting strategy, layout optimization, capacity modeling, labor standards, and space utilization. Data-Driven Operations Analysis Strong analytical skills in throughput modeling, labor analysis, and operational KPI development. Program & Delivery Management Experience managing complex warehouse transformation timelines, risks, dependencies, and deliverables in client-facing environments. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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