Company Description
Since 1991, Whalen Furniture has been dedicated to designing and crafting high-quality furniture that meets the diverse needs of customers. We focus on creating functional, stylish, and affordable pieces for home, work, and life. With extensive experience in the industry, Whalen ensures each product is thoughtfully designed to cater to individual preferences and lifestyles.
Role Description This is a full-time, on-site Key Account Manager role based in San Diego, CA. The Key Account Manager will serve as the primary liaison between the organization and MCA Sales to support Costco’s global buying teams, ensuring that product, pricing, promotional, and operational goals are consistently met. The role requires strong analytical skills, business planning capabilities, and cross-functional leadership to manage complex projects in collaboration with merchandising, supply chain, finance, product development, and marketing teams.
KEY RESPONSIBILITIES 1. Account Management & Business Growth
Lead day-to-day management of all Costco global accounts, ensuring seamless execution of sales programs, promotions, and product launches.
Build and maintain strong relationships with Costco buyers, planners, and merchandising teams across multiple regions.
Develop and implement strategic account plans aligned with sales and profitability targets.
Manage forecasting, replenishment, and sell-through performance to achieve sales goals.
2. Business Planning & Analytics
Conduct business reviews and provide actionable insights on sales trends, promotional performance, inventory gaps and other opportunities.
Partner with the Data Analytics team to review dashboards and reporting that inform strategic decisions.
Manage P&L for assigned accounts and ensure financial goals are met through pricing, accruals & funding control, and promotional effectiveness.
3. Cross-Functional Collaboration
Collaborate with Product Development, Supply Chain, and Marketing teams to ensure products meet Costco’s global requirements and timelines.
Coordinate sample submissions, packaging approvals, and compliance documentation.
Work closely with Operations to monitor on-time shipments and inventory flow.
4. Promotional & Merchandising Execution
Support Costco’s marketing initiatives, online promotions, and seasonal events.
Develop go-to-market strategies and timelines for key initiatives.
Partner with marketing to enhance digital presence and storytelling on Costco.com and related platforms.
5. Digital Shelf Management
Regular audits of retailer websites are essential to identify any issues with product listings, variant links, or missed opportunities for improvement. A dedicated sales support person assists in this process.
Ensuring accurate product data in Salsify, a product information management platform, is crucial. Collaborates with internal teams to maintain this data for efficient product syndication across Costco systems.
The role involves monitoring competitor pricing, competitive analysis reports, benchmarking, and analyzing trends to make informed pricing recommendations and stay ahead of the curve.
6. Leadership & Representation
Represent the company in major customer meetings, trade events, and line reviews.
Provide leadership in aligning internal stakeholders around account priorities and growth initiatives.
Manage and mentor a Sales Support / Account Coordinator assigned to the Costco Global Accounts, ensuring clear direction, professional development, and effective execution of daily account tasks.
Foster a collaborative and growth-oriented working relationship with the support person to strengthen overall account management performance.
Travel alongside the EVP or SVP for key customer meetings and factory visits to support strategic alignment and business objectives.
QUALIFICATIONS
Bachelor’s degree in Business Administration, Marketing, or a related field.
Minimum 5–7 years of experience in Key Account Management, with major Retailers
Strong analytical and strategic planning skills with experience in retail P&L management.
Excellent interpersonal, presentation, and communication skills.
Proficient in Microsoft Excel, Power BI, and other data visualization tools.
Demonstrated ability to lead cross-functional projects and manage multiple priorities in a fast-paced environment.
Company Benefits
Competitive salary and profit sharing/bonuses.
Health, dental, and vision insurance.
Generous paid time off and holiday schedule.
Compensation range: $75k-$95k annually DOE
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Role Description This is a full-time, on-site Key Account Manager role based in San Diego, CA. The Key Account Manager will serve as the primary liaison between the organization and MCA Sales to support Costco’s global buying teams, ensuring that product, pricing, promotional, and operational goals are consistently met. The role requires strong analytical skills, business planning capabilities, and cross-functional leadership to manage complex projects in collaboration with merchandising, supply chain, finance, product development, and marketing teams.
KEY RESPONSIBILITIES 1. Account Management & Business Growth
Lead day-to-day management of all Costco global accounts, ensuring seamless execution of sales programs, promotions, and product launches.
Build and maintain strong relationships with Costco buyers, planners, and merchandising teams across multiple regions.
Develop and implement strategic account plans aligned with sales and profitability targets.
Manage forecasting, replenishment, and sell-through performance to achieve sales goals.
2. Business Planning & Analytics
Conduct business reviews and provide actionable insights on sales trends, promotional performance, inventory gaps and other opportunities.
Partner with the Data Analytics team to review dashboards and reporting that inform strategic decisions.
Manage P&L for assigned accounts and ensure financial goals are met through pricing, accruals & funding control, and promotional effectiveness.
3. Cross-Functional Collaboration
Collaborate with Product Development, Supply Chain, and Marketing teams to ensure products meet Costco’s global requirements and timelines.
Coordinate sample submissions, packaging approvals, and compliance documentation.
Work closely with Operations to monitor on-time shipments and inventory flow.
4. Promotional & Merchandising Execution
Support Costco’s marketing initiatives, online promotions, and seasonal events.
Develop go-to-market strategies and timelines for key initiatives.
Partner with marketing to enhance digital presence and storytelling on Costco.com and related platforms.
5. Digital Shelf Management
Regular audits of retailer websites are essential to identify any issues with product listings, variant links, or missed opportunities for improvement. A dedicated sales support person assists in this process.
Ensuring accurate product data in Salsify, a product information management platform, is crucial. Collaborates with internal teams to maintain this data for efficient product syndication across Costco systems.
The role involves monitoring competitor pricing, competitive analysis reports, benchmarking, and analyzing trends to make informed pricing recommendations and stay ahead of the curve.
6. Leadership & Representation
Represent the company in major customer meetings, trade events, and line reviews.
Provide leadership in aligning internal stakeholders around account priorities and growth initiatives.
Manage and mentor a Sales Support / Account Coordinator assigned to the Costco Global Accounts, ensuring clear direction, professional development, and effective execution of daily account tasks.
Foster a collaborative and growth-oriented working relationship with the support person to strengthen overall account management performance.
Travel alongside the EVP or SVP for key customer meetings and factory visits to support strategic alignment and business objectives.
QUALIFICATIONS
Bachelor’s degree in Business Administration, Marketing, or a related field.
Minimum 5–7 years of experience in Key Account Management, with major Retailers
Strong analytical and strategic planning skills with experience in retail P&L management.
Excellent interpersonal, presentation, and communication skills.
Proficient in Microsoft Excel, Power BI, and other data visualization tools.
Demonstrated ability to lead cross-functional projects and manage multiple priorities in a fast-paced environment.
Company Benefits
Competitive salary and profit sharing/bonuses.
Health, dental, and vision insurance.
Generous paid time off and holiday schedule.
Compensation range: $75k-$95k annually DOE
#J-18808-Ljbffr