Atlanta, GA, USA
Full time
R26_0000002747
The Role Are you passionate about customer relationships and sales opportunities? Does providing recommendations based on data and analytics excite you? If this sounds like you, we are looking for a dynamic Sales Support Analyst to join our NAPA Headquarters Team to support our Commercial Sales Team segments! This integral role plays a major part in collaborating with our Major Accounts, Fleet‑Government & Integrated Business Solutions, AAA and NAPA Auto Care Teams and will focus on ensuring all segments are successfully categorized in NAPA systems. This role will also assist with program development and implementation of field resources, contract documentation and execution, along with sales reporting and rebate assistance. This fantastic role will report to a highly supportive Director of Major Accounts.
This Role may be for you if you:
Enjoy program development
Defining sales opportunities and achievements to grow the NAPA Sales Team
Love to be the "go to" resource for field/commercial sales teams
Enjoy contract documentation, reporting and assisting with rebates
Major parts of this awesome role (some of what you'll be doing)
Documented workflows and KPIs in position as stated in Position Mission above
Sustain DC Direct Orders for stocking customers (e.g., Tire Kingdom, Mavis, AAA)
Successful communication flow of registration information and data between NAPA field, customers, other HQ departments and vendors as necessary to promote sales growth in all Commercial Sales Segments
Registration database reporting for all Commercial Segments for the US APG enterprise
Documents, reports, distributes, and researches information concerning Commercial Department initiatives
Manages data quality associated with Commercial Sales
Performs system administration of the management system of record
Performs periodic audits to ensure department goals are being met
Performs accurate and timely scheduled and ad hoc reporting
Provides support to the Commercial Sales team of the entire sales process including but not limited to marketing, incentives, distribution of product, reporting, and the payment process to our NAPA stores
Tracks department and company key performance indicators
More of what you'll be doing
Prepare each Company, Prospect and Affiliation in RAM so that Field and HQ Associates can update and sustain accurate RAM Registrations for Commercial Customers and enable individual account growth (e.g., Goodyear, Firestone, Waste Management, NAPA AutoCares, AAA, etc.)
Responsible for the correct EDI data in RAM for all entities (Stocking and Hot Shot)
Provides secondary assistance to HQ Teams, NAPA Field and Independent NAPA Store Owners through registration support and approval processes
Works inter‑departmentally with other GPC work teams to ensure registration database is current and accurate and downstream processes such as but not limited to Central Pay Process (CPP) are not negatively impacted by the registration database
Supports the commercial sales process by answering questions, explaining proper invoice procedures, and researching and solving issues regarding Commercial Customers at the store, NAPA DC and Divisional levels
Creates sales presentations for upper and executive management regarding major account sales key performance indicators
Creates monthly, quarterly, and yearly sales reports for management team to analyze various aspects of customer information. Compiles data on types of products purchased, profitability, sales opportunities, etc.
Acts as a liaison with store, product, shared services (APAR), finance, EDI, and accounting teams for execution of projects
What you'll need
Bachelor's degree or equivalent work experience required
1-2 years of project management experience
Willingness to learn new skills and systems and able to create, sustain and improve workflows to increase customer satisfaction and grow Commercial Sales
Knowledge/experience with NAPA's business processes as it relates to computer systems, supply chain, and products preferred
Knowledge/experience with MDM (Master Data Management) applications of RAM (Rebate Account Management) and Vistex and other supporting systems such as but not limited to TAMS, RPM, IBIZ, eVisablity, CCP (Central Pay Process), EDI Shared Services, Qlik and PeopleSoft preferred
High level of proficiency in Microsoft Office including Excel (pivot tables, and vlookups) and PowerPoint. Working knowledge of Access with capacity to grow Access skills
Candidate must also be able to audit projects against a standard project management process and department key performance indicators, and report‑out on the findings
Strong analytical, quantitative, and qualitative analysis skills required. Ability to perform ad hoc analysis
Ability to interact effectively with customer and company employees at all levels of the organization
Solid written and verbal communication skills and ability to make formal presentations on a variety of work‑related topics
Detail oriented and ability to work in a fast paced environment
Travel is not an intended part of this job but could take place to support role in unique circumstances. Weekend and off hour work are not mandatory, but in some circumstances may be required
What's in it for you
Awesome people and brand
Outstanding health benefits and 401K
Stable company. Fortune 200 with a "family" feel
A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
Great training, and ongoing development with support from multiple leaders/your team
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Where permitted by applicable law, successful applicants must be fully vaccinated against COVID‑19 prior to start date. COVID‑19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.
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The Role Are you passionate about customer relationships and sales opportunities? Does providing recommendations based on data and analytics excite you? If this sounds like you, we are looking for a dynamic Sales Support Analyst to join our NAPA Headquarters Team to support our Commercial Sales Team segments! This integral role plays a major part in collaborating with our Major Accounts, Fleet‑Government & Integrated Business Solutions, AAA and NAPA Auto Care Teams and will focus on ensuring all segments are successfully categorized in NAPA systems. This role will also assist with program development and implementation of field resources, contract documentation and execution, along with sales reporting and rebate assistance. This fantastic role will report to a highly supportive Director of Major Accounts.
This Role may be for you if you:
Enjoy program development
Defining sales opportunities and achievements to grow the NAPA Sales Team
Love to be the "go to" resource for field/commercial sales teams
Enjoy contract documentation, reporting and assisting with rebates
Major parts of this awesome role (some of what you'll be doing)
Documented workflows and KPIs in position as stated in Position Mission above
Sustain DC Direct Orders for stocking customers (e.g., Tire Kingdom, Mavis, AAA)
Successful communication flow of registration information and data between NAPA field, customers, other HQ departments and vendors as necessary to promote sales growth in all Commercial Sales Segments
Registration database reporting for all Commercial Segments for the US APG enterprise
Documents, reports, distributes, and researches information concerning Commercial Department initiatives
Manages data quality associated with Commercial Sales
Performs system administration of the management system of record
Performs periodic audits to ensure department goals are being met
Performs accurate and timely scheduled and ad hoc reporting
Provides support to the Commercial Sales team of the entire sales process including but not limited to marketing, incentives, distribution of product, reporting, and the payment process to our NAPA stores
Tracks department and company key performance indicators
More of what you'll be doing
Prepare each Company, Prospect and Affiliation in RAM so that Field and HQ Associates can update and sustain accurate RAM Registrations for Commercial Customers and enable individual account growth (e.g., Goodyear, Firestone, Waste Management, NAPA AutoCares, AAA, etc.)
Responsible for the correct EDI data in RAM for all entities (Stocking and Hot Shot)
Provides secondary assistance to HQ Teams, NAPA Field and Independent NAPA Store Owners through registration support and approval processes
Works inter‑departmentally with other GPC work teams to ensure registration database is current and accurate and downstream processes such as but not limited to Central Pay Process (CPP) are not negatively impacted by the registration database
Supports the commercial sales process by answering questions, explaining proper invoice procedures, and researching and solving issues regarding Commercial Customers at the store, NAPA DC and Divisional levels
Creates sales presentations for upper and executive management regarding major account sales key performance indicators
Creates monthly, quarterly, and yearly sales reports for management team to analyze various aspects of customer information. Compiles data on types of products purchased, profitability, sales opportunities, etc.
Acts as a liaison with store, product, shared services (APAR), finance, EDI, and accounting teams for execution of projects
What you'll need
Bachelor's degree or equivalent work experience required
1-2 years of project management experience
Willingness to learn new skills and systems and able to create, sustain and improve workflows to increase customer satisfaction and grow Commercial Sales
Knowledge/experience with NAPA's business processes as it relates to computer systems, supply chain, and products preferred
Knowledge/experience with MDM (Master Data Management) applications of RAM (Rebate Account Management) and Vistex and other supporting systems such as but not limited to TAMS, RPM, IBIZ, eVisablity, CCP (Central Pay Process), EDI Shared Services, Qlik and PeopleSoft preferred
High level of proficiency in Microsoft Office including Excel (pivot tables, and vlookups) and PowerPoint. Working knowledge of Access with capacity to grow Access skills
Candidate must also be able to audit projects against a standard project management process and department key performance indicators, and report‑out on the findings
Strong analytical, quantitative, and qualitative analysis skills required. Ability to perform ad hoc analysis
Ability to interact effectively with customer and company employees at all levels of the organization
Solid written and verbal communication skills and ability to make formal presentations on a variety of work‑related topics
Detail oriented and ability to work in a fast paced environment
Travel is not an intended part of this job but could take place to support role in unique circumstances. Weekend and off hour work are not mandatory, but in some circumstances may be required
What's in it for you
Awesome people and brand
Outstanding health benefits and 401K
Stable company. Fortune 200 with a "family" feel
A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
Great training, and ongoing development with support from multiple leaders/your team
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Where permitted by applicable law, successful applicants must be fully vaccinated against COVID‑19 prior to start date. COVID‑19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.
#J-18808-Ljbffr