As a leader within Giorgio Armani Corporation, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will assist in aligning the entire team on driving sales, providing an excellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate experience. As a Sales Supervisor, you will also provide input on client relationship strategies. Your daily presence on the sales floor will drive excellence in client experiences and ensure that associates are receiving in-the-moment coaching. You will help shape and execute store strategies to build trusting relationships with clients and associates to drive revenue. In addition, you will be accountable for ensuring appropriate communications are cascaded throughout the team. To succeed in this role you are willing to lead by example and with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change and results oriented. As a member of the management team, you will also be responsible for driving sales personally and through the team.
Responsibilities
Inspire sales team to drive revenue to achieve or exceed sales plans and profitability expectations for the store
Execute strategies and associate goals to maximize store sales and create action plans to meet commercial objectives
Maintain awareness of market, competitors and local client activation strategies
Ensure the replenishment systems are followed and the store standard expectations are consistently met
Excellence in Client Experience
Build exclusive, long-lasting, trusting relationships with clients by leveraging Client Relationship Management (CRM) strategies to ensure reachability expectations are met
VISUAL
Support the execution of all corporate merchandising directives
Ensure the selling floor is neat, clean and organized and reflects the correct visual image
QUALIFICATIONS & SKILLS
Demonstrated success as a Client Advisor in results and strong team player
Excellent communication skills and the ability to influence partners and motivate team
Experience with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint
Open availability and able to work a flexible schedule, including holidays, nights and weekends
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Responsibilities
Inspire sales team to drive revenue to achieve or exceed sales plans and profitability expectations for the store
Execute strategies and associate goals to maximize store sales and create action plans to meet commercial objectives
Maintain awareness of market, competitors and local client activation strategies
Ensure the replenishment systems are followed and the store standard expectations are consistently met
Excellence in Client Experience
Build exclusive, long-lasting, trusting relationships with clients by leveraging Client Relationship Management (CRM) strategies to ensure reachability expectations are met
VISUAL
Support the execution of all corporate merchandising directives
Ensure the selling floor is neat, clean and organized and reflects the correct visual image
QUALIFICATIONS & SKILLS
Demonstrated success as a Client Advisor in results and strong team player
Excellent communication skills and the ability to influence partners and motivate team
Experience with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint
Open availability and able to work a flexible schedule, including holidays, nights and weekends
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