
Global Operations Excellence Lead - AI-Driven Service
American Express Global Business Travel, Lansing, Michigan, United States, 48900
A leading travel management company in Michigan seeks a strategic leader to enhance operational excellence and service delivery. This role focuses on optimizing service through AI analytics, communication leadership, and program management. Ideal candidates will have experience in operations management with a strong background in AI applications and project management skills. You will drive employee engagement initiatives and maintain a positive culture while establishing frameworks for quality service delivery. Compensation includes a competitive salary and benefits.
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