How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
The Analytics Leader leads high-visibility projects that impact performance within the ATL Airport Customer Service operation. Projects involve measuring and analyzing current performance; designing, developing, and optimizing reports and dashboards; improving operational efficiency, productivity, and performance; identifying and implementing new processes across business functions; and creating business cases to support strategic direction.
Primary Functions
Employ advanced contemporary statistical and industrial engineering methods as required to improve operational performance; identify areas of opportunity and develop and manage process improvement projects
Locate and extract data from a variety of sources for use in analysis, models and project development
Clean and curate datasets by researching new data sources and collaborating with other business units to determine the best source for the data, aggregating views into meaningful hierarchies
Build interactive dashboards in PowerBI
Provide ad-hoc data support on complex subjects and material in an expedited manner can effectively communicate complex concepts to a non-technical audience
Frequently present findings to senior leaders with minimal Manager input
Effectively utilize other team members and co-ops to complete projects and achieve objectives, as well as training and mentoring other team members in various skillsets and subjects
Practice-safety conscious behaviors in all operational processes and procedures
What You Need To Succeed (Minimum Qualifications)
At least 5 years of relevant experience
Proficiency in SQL and ETL/ELT patterns
Proficiency with Python, SAS or other similar tools and programming languages
Advanced computer, statistical analysis, organizational, written and verbal communication skills
Advanced level ability to manage and troubleshoot a reporting database environment
Understanding of airport operations, technical expertise in benchmarking, six sigma, and the ability to influence without authority and work in a matrix environment
Must be a self-starter and be able to work independently with very little instruction or supervision
Must also convey professional image with ability to lead, manage, and communicate to all levels of associates in a team environment
Ability to effectively manage and deliver on many projects at once within strict deadlines
Must be performing satisfactorily in current position
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Must be at least 18 years of age and have authorization to work in the United States
What Will Give You a Competitive Edge (Preferred Qualifications)
Experience with PowerApps and Sharepoint is strongly desired
Benefits And Perks To Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Paid time off including vacation, holidays, paid personal time, maternity and parental leave
Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
#J-18808-Ljbffr
Primary Functions
Employ advanced contemporary statistical and industrial engineering methods as required to improve operational performance; identify areas of opportunity and develop and manage process improvement projects
Locate and extract data from a variety of sources for use in analysis, models and project development
Clean and curate datasets by researching new data sources and collaborating with other business units to determine the best source for the data, aggregating views into meaningful hierarchies
Build interactive dashboards in PowerBI
Provide ad-hoc data support on complex subjects and material in an expedited manner can effectively communicate complex concepts to a non-technical audience
Frequently present findings to senior leaders with minimal Manager input
Effectively utilize other team members and co-ops to complete projects and achieve objectives, as well as training and mentoring other team members in various skillsets and subjects
Practice-safety conscious behaviors in all operational processes and procedures
What You Need To Succeed (Minimum Qualifications)
At least 5 years of relevant experience
Proficiency in SQL and ETL/ELT patterns
Proficiency with Python, SAS or other similar tools and programming languages
Advanced computer, statistical analysis, organizational, written and verbal communication skills
Advanced level ability to manage and troubleshoot a reporting database environment
Understanding of airport operations, technical expertise in benchmarking, six sigma, and the ability to influence without authority and work in a matrix environment
Must be a self-starter and be able to work independently with very little instruction or supervision
Must also convey professional image with ability to lead, manage, and communicate to all levels of associates in a team environment
Ability to effectively manage and deliver on many projects at once within strict deadlines
Must be performing satisfactorily in current position
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Must be at least 18 years of age and have authorization to work in the United States
What Will Give You a Competitive Edge (Preferred Qualifications)
Experience with PowerApps and Sharepoint is strongly desired
Benefits And Perks To Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
Competitive salary, industry-leading profit sharing program, and performance incentives
401(k) with generous company contributions up to 9%
Paid time off including vacation, holidays, paid personal time, maternity and parental leave
Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
Domestic and International space-available flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
Recognition rewards and awards through the platform Unstoppable Together
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
#J-18808-Ljbffr