Regulatory Complaints Specialist & Member Advocate

A next-generation financial services company in Jacksonville seeks a Member Advocacy Specialist to manage regulatory complaints and ensure member satisfaction. The ideal candidate will have at least 1 year of customer escalation experience in financial services, strong analytical skills, and the ability to communicate effectively. You will collaborate with internal teams to resolve complaints and identify compliance issues, advocating for the member's interests in every interaction. Join a dynamic environment committed to improving member experiences. #J-18808-Ljbffr