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Business Communications Manager

Ilitch Sports + Entertainment, Detroit, Michigan, United States, 48228

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The Business Communications Manager assists in the development of strategic external and internal communications processes for Ilitch Sports + Entertainment. Promotes Detroit Red Wings and Detroit Tigers community impact events, corporate partnerships, ticketing campaigns, marketing and fan development initiatives and other organizational messages, ensuring a cohesive voice of IS+E’s brand. This position is expected to effectively balance strategic and event operational roles, and display good judgment, work ethic, creativity, and commitment. This position is often in a position to receive confidential information.

Key Responsibilities

Assists in the planning and implementation of an external and internal communications strategy

Serves as primary liaison to Red Wings and Tigers community impact teams and programs, including public relations and integrated content strategy

Develops strategic communications campaigns, including storytelling to support business objectives

Researches, writes, and edits various corporate materials, including press releases, web stories and communications plans

Serves as liaison and produces editorial content for Ilitch Companies News Hub (Ilitch Companies corporate newsroom)

Assists with hockey and baseball-related publicity activities

Proactively supports media monitoring and the measurement of business communications events, programs, and initiatives

Serves as member of internal communications team, including IS+E colleague engagement objectives

Fields, directs, and recommends responses to media requests

Serves as liaison to 313 Presents, contributing to the media operations for collegiate athletic events at Little Caesars Arena (college basketball, college hockey, NCAA Championships, etc.) and non-baseball events at Comerica Park

Assists with the development of editorial content for DetroitRedWings.com

Other duties as assigned

Required Knowledge, Skills, and Abilities

Bachelor’s degree or equivalent experience required

5 years of professional experience required

Excellent writing, presentation and oral communications skills and ability to create messaging that drives engagement and supports business objectives

Possess the highest integrity and ethical standards

Organized, high energy individual capable of working in a fast paced and fluid environment

Critical thinker and self – starter who is willing to work proactively and work across departments and business units

Strong work ethic and ability to work unpredictable hours when necessary, including events and occasional travel

Ability to build credibility and trust by demonstrating high ethical standards. Extreme discretion, as work may involve confidential information

Preferred Knowledge, Skills and Abilities

Bachelor’s degree in Journalism, Public Relations, Marketing, or similar field

Experience working in the sports and entertainment industry preferred

Knowledge of the Detroit market, including key media contacts is a plus

Working Conditions

Hybrid work environment, with regular office hours and availability to attend relevant games and events

Standard business day plus non-traditional hours as needed to meet job responsibilities and deadlines

Frequent visual/auditory attention

Exposure to moderate noise level

Disclaimer The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

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