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Sales and Service Technician

Groundworks, Traverse City, Michigan, United States, 49685

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Ready to build your future?

We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a

Top Workplace , we're looking for top talent to fuel our

mission: to protect, repair, and improve our customers’ greatest asset – their home.

But what makes us a great place to work?

Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and

company ownership equity.

Whether you’re starting your career or looking for your next big move, we offer hands‑on training, advancement opportunities, and the chance to make a real impact every day.

Join us and lay the foundation for your success.

Apply today!

Foundation Systems of Michigan, A Groundworks Company, is seeking talented

Sales & Service Technician

to join their team in the Traverse City MI area!

The

Sales & Service Technician

is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Sales & Service Technician supports our customers with additional solutions options and needs.

Why you should join our Service Team

Base Pay + Commission with NO CAP on earnings

Average annual earnings $120,000

Company Vehicle and Gas Card provided

Full-time nonseasonal work

Pre‑qualified, high‑quality appointments, no cold‑calling required!

Advanced leadership training opportunities from a promote from within led culture

Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods

Equity in North America’s Leading Foundation Repair and Water Management Company

Job Responsibilities

Execute appointments scheduled with customers

Travel to customers' home based on assigned appointments

Build long‑term relationships with customers and professionally represent the company

Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures

Perform annual customer maintenance visits, examining work previously completed

Perform reactive service appointments, diagnose, and fix any issues

Install additional products purchased by the customer as necessary

Adhere to safety regulations and procedures when carrying out responsibilities

Examine solutions installed by the company and determine potential warranty or non‑warranty work

Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required

Other duties as assigned

Qualifications

1 or more years of proven sales experience preferred but not required

Construction/Home Improvement experience preferred

Proven customer relations experience preferred

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