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Bilingual Costumer Service Representative

5TH HQ, Florida, New York, United States

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Bilingual Costumer Service Representative

Location:

Hollywood, FL

Schedule:

Monday - Friday (8:00am - 5:00pm)

Compensation:

$19.50

Job Summary We are seeking a dependable and organized Bilingual Customer Service Representative (English/Spanish) to support our Sales Team.

The ideal candidate will have 1–3 years of customer service experience in a product-based, distribution, or manufacturing environment. This position focuses on customer communication and order support. Training will be provided on internal systems and processes.

This role requires professionalism, punctuality, attention to detail, and the ability to manage multiple tasks in a fast‑paced environment.

Key Responsibilities

Provide administrative and customer support to the Sales Manager and Sales Representatives

Respond to customer inquiries regarding product information, availability, and order status

Assist with order entry and coordination of shipments

Maintain accurate customer information and documentation

Follow up with customers regarding pending orders and general inquiries

Communicate effectively with internal departments such as warehouse and operations

Perform additional duties as assigned

Qualifications

High school diploma required

Fluent in English and Spanish (required)

1–3 years of customer service experience (industry‑specific experience not required)

Basic proficiency in Microsoft Office (Excel, Outlook, Word)

Strong communication and organizational skills

Ability to multitask and work in a fast‑paced environment

Detail‑oriented, punctual, and reliable

Team player with a positive attitud

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