Client Relations Manager - Chicago, IL
Compass Group, Bloomingdale, Illinois, United States, 60108
Job Summary
Salary:
$55,000 - $65,000 / year Other Forms of Compensation:
Yearly Bonus Opportunity Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come grow with us. We are Canteen.
Job Description
Job Title:
Client Relations Manager The Client Relations Manager is responsible for managing key client accounts, strengthening relationships, ensuring service excellence, and supporting operational teams. This role plays a critical part in client retention, service optimization, and overall client satisfaction.
Responsibilities Serve as the primary point of contact for assigned client accounts
Build and nurture strong, long term client relationships
Understand client needs and provide tailored service and solutions
Collaborate with internal departments to ensure seamless client support
Monitor client satisfaction and implement improvement strategies
Proactively identify opportunities to expand client engagement
Track client issues, follow up on resolutions, and ensure timely communication
Prepare reports, updates, and presentations for leadership and clients
Support overall client success initiatives
Qualifications 3+ years of experience in client relations, account management, customer success, or a related field
Strong interpersonal, communication, and presentation skills
Proven ability to manage multiple accounts and conflicting priorities
Problem solving mindset with a high level of professionalism
Experience working cross functionally with internal teams
Proficiency in CRM tools (preferred)
High level of organization and attention to detail
Apply to Canteen today!
Note: This job description is for informational purposes and does not guarantee employment. Canteen is an equal opportunity employer.
Benefits Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, information about paid time off benefits is available upon request.
Req ID: 1506067
Canteen
Leticia Pinon
#J-18808-Ljbffr
Salary:
$55,000 - $65,000 / year Other Forms of Compensation:
Yearly Bonus Opportunity Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come grow with us. We are Canteen.
Job Description
Job Title:
Client Relations Manager The Client Relations Manager is responsible for managing key client accounts, strengthening relationships, ensuring service excellence, and supporting operational teams. This role plays a critical part in client retention, service optimization, and overall client satisfaction.
Responsibilities Serve as the primary point of contact for assigned client accounts
Build and nurture strong, long term client relationships
Understand client needs and provide tailored service and solutions
Collaborate with internal departments to ensure seamless client support
Monitor client satisfaction and implement improvement strategies
Proactively identify opportunities to expand client engagement
Track client issues, follow up on resolutions, and ensure timely communication
Prepare reports, updates, and presentations for leadership and clients
Support overall client success initiatives
Qualifications 3+ years of experience in client relations, account management, customer success, or a related field
Strong interpersonal, communication, and presentation skills
Proven ability to manage multiple accounts and conflicting priorities
Problem solving mindset with a high level of professionalism
Experience working cross functionally with internal teams
Proficiency in CRM tools (preferred)
High level of organization and attention to detail
Apply to Canteen today!
Note: This job description is for informational purposes and does not guarantee employment. Canteen is an equal opportunity employer.
Benefits Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, information about paid time off benefits is available upon request.
Req ID: 1506067
Canteen
Leticia Pinon
#J-18808-Ljbffr