Genesys Cloud CX Admin — CTI & Salesforce Integrations

A modern legal firm in Costa Mesa is looking for a Genesys Cloud Administrator to oversee its telephony and contact center infrastructure. This role involves managing the Genesys Cloud CX platform, troubleshooting call routing issues, and ensuring smooth integration with Salesforce and Invoca. The ideal candidate will bring extensive experience in contact center management and enjoy working in a collaborative environment focused on excellence and empathy. #J-18808-Ljbffr