Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply, Phoenix, Arizona, United States, 85223
Overview
Company Overview: SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. We are a leading supplier of wholesale goods for green industry professionals, providing a one-stop shop of extensive inventory including irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, pest control supplies, and more. We are committed to delivering an outstanding customer experience and support for our associates through development programs, benefits, and perks. Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer-obsessed while serving commercial and residential consumers in the green industry. Responsibilities
Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment Qualifications
Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual proficiency – English/Spanish preferred Green industry experience or knowledge of landscape, nursery, or irrigation product is a plus Willingness to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Compensation & Benefits
Competitive compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays DailyPay available 401k with company match Tution Reimbursement Lucrative Associate Referral Program Company apparel and work boot vouchers Opportunity for advancement Paid training and business certifications available Employee assistance program Life Insurance and disability insurance Product discounts Most branches operate without Sundays THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS. QUALIFICATIONS ARE GUIDELINES AND MAY VARY BY POSITION. SiteOne Landscape Supply is an equal employment opportunity employer. All employment decisions are made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender identity, religion, age, veteran status, disability, or any other factor protected by applicable law.
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Company Overview: SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. We are a leading supplier of wholesale goods for green industry professionals, providing a one-stop shop of extensive inventory including irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, pest control supplies, and more. We are committed to delivering an outstanding customer experience and support for our associates through development programs, benefits, and perks. Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer-obsessed while serving commercial and residential consumers in the green industry. Responsibilities
Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment Qualifications
Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual proficiency – English/Spanish preferred Green industry experience or knowledge of landscape, nursery, or irrigation product is a plus Willingness to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Compensation & Benefits
Competitive compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays DailyPay available 401k with company match Tution Reimbursement Lucrative Associate Referral Program Company apparel and work boot vouchers Opportunity for advancement Paid training and business certifications available Employee assistance program Life Insurance and disability insurance Product discounts Most branches operate without Sundays THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS. QUALIFICATIONS ARE GUIDELINES AND MAY VARY BY POSITION. SiteOne Landscape Supply is an equal employment opportunity employer. All employment decisions are made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender identity, religion, age, veteran status, disability, or any other factor protected by applicable law.
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