
Enterprise CSM - US West | Growth & Renewals
Menlo Ventures, Redwood City, California, United States, 94061
A fast-growing SaaS company in Redwood City is seeking a Customer Success Manager to enhance customer retention and drive growth. You will manage relationships with enterprise clients, ensuring their objectives are met while identifying upselling opportunities. The ideal candidate has over 5 years of experience in customer management in a tech environment and a bachelor's degree. This hybrid role emphasizes strong analytical, communication, and relationship-building skills. Travel is required to meet customers and attend relevant conferences.
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