Senior Customer Success Leader, Mid‑Market Growth

A leading employee experience platform in Chicago is seeking a Senior Customer Success Manager to enhance customer retention and drive adoption of its performance platform. This role involves managing a diverse portfolio of Named Commercial clients, aligning product use with business goals, and advocating for customer needs. The ideal candidate will possess 4–7 years of SaaS experience and have strong strategic skills, along with the ability to foster effective relationships across various teams. Competitive compensation and benefits are included. #J-18808-Ljbffr