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Automotive Service Writer

Homer Skelton Ford Millington, Olive Branch, Mississippi, United States, 38654

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Service Advisor

Homer Skelton Hyundai Position Overview

Homer Skelton Hyundai in Olive Branch, MS., is seeking a motivated, customer-focused Service Advisor

to join our growing service team. The Service Advisor acts as the primary point of contact between customers and the service department, ensuring an exceptional service experience from check-in to vehicle delivery. If you are organized, professional, and thrive in a fast-paced environment, we want to hear from you. Key Responsibilities

Greet customers promptly and professionally

Listen to customer concerns and accurately document vehicle issues

Recommend necessary maintenance and repairs

Provide clear explanations of services and pricing

Communicate with technicians regarding repair progress

Keep customers updated on service status

Review completed repairs and invoices with customers

Ensure high levels of customer satisfaction and retention

Qualifications

Previous automotive service advisor experience preferred (dealership experience a plus)

Strong communication and customer service skills

Ability to multitask in a fast-paced environment

Basic knowledge of automotive systems and maintenance

Proficiency with dealership management software ( a plus)

Valid driver’s license and clean driving record

Must be able to pass a background check and drug screening

What We Offer

Competitive pay

Health, dental, and vision benefits

Vacation and sick pay

Ongoing training and career development

Supportive team environment

Employee discounts

Why Join Us?

At Homer Skelton Hyundai, we value professionalism, teamwork, and delivering an outstanding customer experience. We are committed to providing our employees with the tools and support they need to succeed. Apply today and become part of a team that takes pride in excellence. How to apply- Submit your resume, or come by our dealership at 8145 Craft Rd. Olive Branch, Ms. to submit an application in person. We look forward to meeting you.

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