Social Services Director
Augusta Health & Rehabilitation, Augusta, Wisconsin, United States, 54722
Position Summary
The Social Worker plays a vital role in supporting residents and families throughout their journey in our community. This position provides compassionate social services and admissions assistance, helping ensure each resident's emotional, social, and psychosocial needs are met with dignity, respect, and individualized care. Serving as an advocate, counselor, and resource, the Social Worker helps create a welcoming, supportive environment where residents feel heard, valued, and at home.
Key Responsibilities Resident & Family Support
Guide residents and families through the admissions process, providing education, reassurance, and emotional support
Meet with new residents to assist with adjustment, address concerns, and provide counseling as needed
Educate residents and families on resident rights, responsibilities, and available services
Build trusting, meaningful relationships with residents and families, serving as a consistent point of support
Assessment & Care Planning
Complete social histories, psychosocial assessments, and required documentation, including the MDS social services section
Participate in interdisciplinary care planning to ensure resident goals, preferences, and needs are reflected in care plans
Monitor resident well-being and advocate for care plan updates as needs change
Advocacy & Transitions of Care
Support residents during room changes, care transitions, and life adjustments with compassion and follow-up
Identify changes in resident behavior or emotional status and communicate concerns promptly to the care team
Serve as discharge coordinator, developing safe, realistic discharge plans in partnership with residents, families, and community agencies
Community Connection & Resources
Connect residents and families with community resources and services that support continued well-being
Establish and maintain positive relationships with community agencies and referral partners
Represent the facility with warmth and professionalism to community groups and referral sources
Compliance & Resident Rights
Advocate for resident rights and investigate concerns or allegations, reporting findings appropriately
Coordinate legal status changes such as guardianships and protective placements
Ensure services are delivered in compliance with applicable regulations and standards
Why This Role Matters This position is more than coordination and documentation - it's about listening, advocating, and helping residents feel safe, supported, and respected every day. You'll be part of a compassionate team dedicated to creating meaningful connections and improving quality of life for every resident.
Qualifications
Bachelor's or Master's in Social Work or related field
Experience in social services, behavioral health, or long-term care
Strong communication, leadership, and relationship-building skills
Equal Opportunity Employment
Augusta Health and Rehab is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
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Key Responsibilities Resident & Family Support
Guide residents and families through the admissions process, providing education, reassurance, and emotional support
Meet with new residents to assist with adjustment, address concerns, and provide counseling as needed
Educate residents and families on resident rights, responsibilities, and available services
Build trusting, meaningful relationships with residents and families, serving as a consistent point of support
Assessment & Care Planning
Complete social histories, psychosocial assessments, and required documentation, including the MDS social services section
Participate in interdisciplinary care planning to ensure resident goals, preferences, and needs are reflected in care plans
Monitor resident well-being and advocate for care plan updates as needs change
Advocacy & Transitions of Care
Support residents during room changes, care transitions, and life adjustments with compassion and follow-up
Identify changes in resident behavior or emotional status and communicate concerns promptly to the care team
Serve as discharge coordinator, developing safe, realistic discharge plans in partnership with residents, families, and community agencies
Community Connection & Resources
Connect residents and families with community resources and services that support continued well-being
Establish and maintain positive relationships with community agencies and referral partners
Represent the facility with warmth and professionalism to community groups and referral sources
Compliance & Resident Rights
Advocate for resident rights and investigate concerns or allegations, reporting findings appropriately
Coordinate legal status changes such as guardianships and protective placements
Ensure services are delivered in compliance with applicable regulations and standards
Why This Role Matters This position is more than coordination and documentation - it's about listening, advocating, and helping residents feel safe, supported, and respected every day. You'll be part of a compassionate team dedicated to creating meaningful connections and improving quality of life for every resident.
Qualifications
Bachelor's or Master's in Social Work or related field
Experience in social services, behavioral health, or long-term care
Strong communication, leadership, and relationship-building skills
Equal Opportunity Employment
Augusta Health and Rehab is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
#J-18808-Ljbffr