Auto Bodily Injury Claim Representative

Job Opportunity

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

This position is responsible for handling personal and business insurance auto bodily injury claims from the first notice of loss through resolution/settlement and payment process. This may include interpreting and applying laws and statutes for multiple state jurisdictions. Claim types include moderate complexity bodily injury claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations.

Bachelor's degree. Two years bodily injury liability claim handling experience. General knowledge and skill in claims handling and litigation. Basic working level knowledge and skill in various business line products. Demonstrated ownership attitude and customer centric response to all assigned tasks. Demonstrated good organizational skills with the ability to prioritize and work independently. Attention to detail ensuring accuracy. Keyboard skills and Windows proficiency, including Excel and Word - intermediate. Verbal and written communication skills - intermediate. Analytical thinking- intermediate. Judgment/decision making- intermediate. Negotiation- intermediate. Insurance contract knowledge- intermediate. Principles of investigation- intermediate. Value determination- intermediate. Settlement techniques- intermediate. Medical knowledge- intermediate. One-year bodily injury liability claim handling experience or comparable liability claim handling experience, or successful completion of Travelers claim representative training program is required.

Health insurance: Employees and their eligible family members including spouses, domestic partners, and children are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a pension plan that is 100% funded by Travelers. Paid time off: Start your career at Travelers with a minimum of 20 days paid time off annually, plus nine paid company holidays. Wellness program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a matching gift and volunteer rewards program that enables you to give back to the charity of your choice.

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit careers.travelers.com/life-at-travelers/benefits.