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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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Job Category: Retail Banking\nLocation: Yarmouth Banking Center, 514 Station Ave, South Yarmouth, MA 02664, USA\nPay Range: $25 to $30 USD\nDescription

Salary Grade: 14R\nSummary: In this customer-facing role, the Relationship Banker III will provide exceptional customer care to the Bank's customers assisting them with daily transactions, inquiries, problem resolution and banking transactions at a full-service Cape Cod 5 Retail Banking Center location. The Relationship Banker III will also serve as a mentor to the staff in the RB I and II roles.\nEssential Job Functions/Responsibilities:\nDevelops rapport with customers, greeting customers by name, understand account ownership types and authority, being responsive and timely with correspondence and problem resolution, while display a caring attitude (GUEST philosophy)\nProvide excellent customer care to customers relative to daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures\nPerforms banking transactions including: processing deposits and loan payments, verifying cash and endorsements, check cashing, money orders and treasurer's check issuance and savings bond redemption\nSafeguards customer trust by upholding duty of customer confidentiality\nMust comply with all required laws, regulations, policies and procedures\nTimely completion of all assigned learning activities\nActively participate in Banking Center meetings and one-on-one coaching sessions\nFulfills all Banking Center opening and closing activities\nIntroduces and advises on the Bank's deposit and consumer loan products and services to appropriately meet customer needs in a proactive manner\nProficient in determining customers' financial needs and identifies referrals to other business lines, e.g., Investment Services, TAM, Commercial, Cash Management, etc.\nWorks to develop and maintain a comprehensive knowledge of the Bank's products and services offered, taking responsibility to request assistance for further development needs, including consumer, business, non-profit, retirement, digital banking, debits cards, etc.\nAssists customers in preparing loan applications for home equity products and other consumer loans\nParticipation/volunteerism in community groups and events\nAdditional duties as assigned\nResponsible for providing overrides and mentoring for RB I and II staff\nEducation, Certifications:\nBachelor's degree preferred\nNationwide Mortgage Licensing System (NMLS) registration\nNotary Public commission\nKnowledge, Skills & Abilities:\nMinimum two years banking experience\nAbility to mentor RB I and RB II team members\nAbility to independently complete transactions and all platform services, including transactions, account opening (business and personal), home equity loans and lines, IRAs, etc.\nAbility to execute more complex account openings and transactions independently, e.g., business accounts\nDemonstrated high level of judgement\nDemonstrated ability to fulfill the Banking Center opening and closing activities\nProven customer relationship building experience\nAbility to act as Banking Center vault custodian\nStrong verbal and written communication skills\nCritical thinking, decision making and problem solving skills\nMust have cyber security awareness to protect the digital environment, the Bank, and customers\nAbility to demonstrate core competencies for Relationship Banker III level\nCompetencies:\nCourage\nTechnology Savviness/Digital Enthusiast\nFinancial Comprehension\nAdaptability and Flexibility\nSales Aptitude\nEager and Agile Learner\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

","Relationship Banker III - Yarmouth

Job Category: Retail Banking\nLocation: Yarmouth Banking Center, 514 Station Ave, South Yarmouth, MA 026...","Yarmouth Port, Massachusetts, United States, 02675",["B","2495447416"],"10 days ago","/jobs/2495447416-relationship-banker-iii-yarmouth","/jobs?location=Yarmouth+Port%2C+Massachusetts%2C+United+States%2C+02675",{"_429":428,"_434":542,"_452":453,"_444":445,"_243":543,"_441":544,"_427":428,"_111":520,"_431":194,"_433":194,"_454":453,"_442":545,"_425":546,"_455":456,"_430":118,"_476":522,"_460":547,"_478":520,"_479":545,"_481":482,"_483":548,"_485":524},["D",1771164000000],"SUMMARY\nIn this customer-facing role, the Relationship Banker II will provide exceptional customer care to the Bank's customers assisting them with daily transactions, inquiries, problem resolution and banking transactions at a full-service Cape Cod 5 Retail Banking Center location.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

Develops rapport with customers, greeting customers by name, understand account ownership types and authority, being responsive and timely with correspondence and problem resolution, while display a caring attitude (GUEST philosophy)

Provide excellent customer care to customers relative to daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures

Performs bankingPerforms banking transactions including: processing deposits and loan payments, verifying cash and endorsements, check cashing, money orders and treasurer's check issuance and savings bond redemption

Safeguards customer trust by upholding duty of customer confidentiality

Must comply with all required laws, regulations, policies, and procedures

Timely completion of all assigned learning activities

Actively participate in banking center meetings and one-on-one coaching sessions

Learns to fulfill all banking center opening and closing activities

Advises and opens deposit accounts and consumer loan products and services to appropriately meet customer needs in a proactive manner

Proficient in determining customers' existing and prospective financial needs and identifies referrals to other business lines, e.g., Investment Services, TAM, Commercial Lending, Treasury Management, etc.

Works to develop and maintain a comprehensive knowledge of the Bank's products and services, including consumer, business, non-profit, retirement, digital banking, debit cards, etc.

Assists customers in preparing loan applications for home equity products and other consumer loans

Participation/volunteerism in community groups and events

Additional duties as assigned

EDUCATION, CERTIFICATIONS

Bachelor's degree preferred

Eligible for Nationwide Mortgage Licensing System (NMLS) registration

Eligible for Notary Public commission

KNOWLEDGE, SKILLS & ABILITIES

Minimum six months retail banking experience

Previous banking experience required, including processing customer transactions, deposit account openings, and platform services to serve a broad range of customer needs, e.g., check orders, debit card issuance, stop payments, debit card/ACH disputes, etc.

Prior customer relationship building experience

Must have cyber security awareness to protect the digital environment, the Bank, and customers

Strong verbal and written communication skills

Critical thinking, decision making and problem-solving skills

Ability to demonstrate core competencies for Relationship Banker II level

COMPETENCIES

Courage

Technology Savviness/Digital Enthusiast

Financial Comprehension

Adaptability and Flexibility

Sales Aptitude

Eager and Agile Learner

WORKING RELATIONSHIPS/CONTACTS\nExisting and potential retail and commercial customers; Banking Center Manager and staff; other Bank staff.

PHYSICAL DEMANDS\nFrequent standing and moving throughout work location. Must also be able to: lift coin (about 50 lbs.) and carry it between the vault and the teller line; crouch down to about 2 feet off the floor to reach safe deposit boxes; utilize Banking Center equipment such as ATM, check scanner, cash dispenser/recycler, coin counter, coin roller, adding machine, office equipment, and computer. There is a large amount of repetitive movement of fingers and hands in order to complete forms, type and use the computer terminals. Must be able to relay information to and from customers and other employees verbally and in writing. Ability to obtain information from computer monitor to process transactions. Must be at work, ready to work, within assigned time schedule.

WORKING CONDITIONS\nInternal -- Work is normally performed in a climate controlled office environment, where exposure to conditions of extreme heat/cold, poor ventilation, fumes and gases is very limited. Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc). No known environmental hazards are encountered in normal performance of duties. Length of day is unpredictable; long hours may be required to accommodate deadlines or special meetings. Position may require standing at a work station. Frequent interaction with Bank customers.

External -- Some travel to remote Bank locations will be required; this may include some overnight travel, not to exceed 5%. Environmental conditions are regular office and Banking Center locations.

QUALIFICATIONS\nHigh School (required)

Associates (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr\n","SUMMARY\nIn this customer-facing role, the Relationship Banker II will provide exceptional customer care to the Bank's customers assisting them with...","South Yarmouth, Massachusetts, us, 02664",["B","1996138048"],"/jobs/1996138048-relationship-banker-ii-yarmouth","/jobs?location=South+Yarmouth%2C+Massachusetts%2C+us%2C+02664","actionData","errors"]