Overview
We are hiring a Service Writer in Dulles, VA. The Service Writer ensures efficient vehicle maintenance scheduling and manages orders. We are looking for customer service-oriented professionals who are dedicated to safety.
Responsibilities
Open work requests immediately upon receipt.
Close work requests immediately upon completion of quality inspection.
Run and review reports as needed.
Answer shop telephones and schedule repair appointments.
Maintain vehicle information files.
Take road call information and dispatch mechanics or outside service.
Arrange pick-up of outside repairs.
Qualifications
High school diploma or equivalent
Previous vehicle maintenance administrative experience preferred.
Strong data entry skills
Computer literate with an advanced working knowledge of Microsoft Office
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Benefits
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability
Physical Requirements
The essential functions of this position require the ability to:
Push and pull objects, occasionally throughout the workday; lift up to 50 lbs with or without assistance; occasionally bend, kneel, or crouch to access files or equipment stored at ground level
Withstand heavy traffic areas while performing duties; tolerate exposure to dust, vehicle fumes, and noise
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us. HR.TalentAcquisition@transdev.com
Drug-free Workplace Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev Cities, counties, airports, and universities across the U.S. contract with Transdev to operate transportation systems, maintain vehicle and fleets, and deliver mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, powered by 110,000 team members from around the world.
Transdev – the mobility company – empowers the freedom to move every day with safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video.
The statements above describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
EEO and Compliance Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status. California applicants: Please click Here for CA Employee Privacy Policy.
Job Category: Operations Support | Job Type: Full Time | Req ID: 7270 | Pay Group: QQR | Cost Center: 47660
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Responsibilities
Open work requests immediately upon receipt.
Close work requests immediately upon completion of quality inspection.
Run and review reports as needed.
Answer shop telephones and schedule repair appointments.
Maintain vehicle information files.
Take road call information and dispatch mechanics or outside service.
Arrange pick-up of outside repairs.
Qualifications
High school diploma or equivalent
Previous vehicle maintenance administrative experience preferred.
Strong data entry skills
Computer literate with an advanced working knowledge of Microsoft Office
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Benefits
Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability
Physical Requirements
The essential functions of this position require the ability to:
Push and pull objects, occasionally throughout the workday; lift up to 50 lbs with or without assistance; occasionally bend, kneel, or crouch to access files or equipment stored at ground level
Withstand heavy traffic areas while performing duties; tolerate exposure to dust, vehicle fumes, and noise
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us. HR.TalentAcquisition@transdev.com
Drug-free Workplace Transdev maintains a drug-free workplace. Applicants must:
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.
About Transdev Cities, counties, airports, and universities across the U.S. contract with Transdev to operate transportation systems, maintain vehicle and fleets, and deliver mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, powered by 110,000 team members from around the world.
Transdev – the mobility company – empowers the freedom to move every day with safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video.
The statements above describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
EEO and Compliance Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status. California applicants: Please click Here for CA Employee Privacy Policy.
Job Category: Operations Support | Job Type: Full Time | Req ID: 7270 | Pay Group: QQR | Cost Center: 47660
#J-18808-Ljbffr