Patient Relations Specialist
Cooper University Health Care, Camden, New Jersey, United States, 08102
Job Title
Responsible for the oversight of patient valuables and personal belongings, assuring that all patient inquiries are addressed as quickly as possible. Responsibilities include concise documentation of all patient belongings and valuables delivered to us for safekeeping, return of all items to the patient or their APR, organization of items with current inventory on file for reference. Management also includes ensuring the timely return of all patient belongings and valuables upon discharge from our facility. Collaborate with and support with our Nursing Leadership and staff, ensuring adherence with our internal policies and that best practices are employed to identify performance improvement opportunities. Experience Required
Excellent oral and written communication skills. Expertise in complaint resolution, customer service and healthcare experience preferred. Education Requirements
High School Diploma or Equivalent required. Salary Min ($)
USD $17.50 Salary Max ($)
USD $27.00
Responsible for the oversight of patient valuables and personal belongings, assuring that all patient inquiries are addressed as quickly as possible. Responsibilities include concise documentation of all patient belongings and valuables delivered to us for safekeeping, return of all items to the patient or their APR, organization of items with current inventory on file for reference. Management also includes ensuring the timely return of all patient belongings and valuables upon discharge from our facility. Collaborate with and support with our Nursing Leadership and staff, ensuring adherence with our internal policies and that best practices are employed to identify performance improvement opportunities. Experience Required
Excellent oral and written communication skills. Expertise in complaint resolution, customer service and healthcare experience preferred. Education Requirements
High School Diploma or Equivalent required. Salary Min ($)
USD $17.50 Salary Max ($)
USD $27.00