Customer Service Representative (Part-Time)
Dayton Freight, East Peoria, Illinois, United States, 61611
Customer Service Representative
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities include: Assisting the Service Center Manager Taking and delivering messages for the Service Center Manager and Account Managers Providing assistance to Drivers Preparing bills of lading and delivery receipts Maintaining excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications include: Skillful in Microsoft Office Programs Excellent keyboarding skills Experience in a fast paced environment with excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits include: Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Shift available: 8:00 AM - 1:00 PM | Monday - Friday Starting pay: $18.00/hour. Pay does vary depending on relevant industry experience.
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities include: Assisting the Service Center Manager Taking and delivering messages for the Service Center Manager and Account Managers Providing assistance to Drivers Preparing bills of lading and delivery receipts Maintaining excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications include: Skillful in Microsoft Office Programs Excellent keyboarding skills Experience in a fast paced environment with excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits include: Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Shift available: 8:00 AM - 1:00 PM | Monday - Friday Starting pay: $18.00/hour. Pay does vary depending on relevant industry experience.