VP Technology and Digital Solutions
Avant Staffing Professionals, Florida, New York, United States
The VP, Technology & Digital Solutions is a strategic leader responsible for the strategy, design, and delivery of technological solutions that enable a modern, productive, and secure workforce. This role executes the company’s technology vision across front, middle, and back-office operations. The VP, Technology & Digital Solutions drives digital workplace innovation, workforce technology modernization, and intelligent automation initiatives while ensuring strong governance, adoption, and measurable business value across the enterprise ecosystem which includes, but is not limited to, applicant tracking systems, customer relationship management, credentialing locker, immigration case management, client order management, payroll and billing systems, integrations, mobile applications, and AI-driven tools. This role partners closely with executives and company leadership to ensure the organization has the right technologies, platforms, and digital capabilities to support the regulatory complexity of healthcare staffing while improving productivity, automation, security, and user experience.
Essential Functions of the Job
Serve as executive owner of the company’s technology stack
Define, develop and execute a 24–36-month technology roadmap advancing organizational growth by modernizing the company’s front, middle, and back-office operational workflows aligned with organizational goals
Lead the design and continuous improvement of employee-facing technologies, including collaboration platforms, productivity tools, and workforce applications
Ensure technology convergence and seamless integration across platforms
Collaborate with executive leadership on annual planning, budgeting, and strategic technology investments
Champion a user-centered approach to technology design and deployment
Lead change management, adoption, and digital enablement programs to ensure successful use of new tools
Partner with learning and development teams to support digital skills and upskilling initiatives
Drive a mobile-first strategy for clinicians and clients
Lead enhancements to mobile applications and/or integration of SaaS tools to support onboarding, scheduling, credential uploads, T&A, and pay visibility
Ensure digital experiences improve retention, engagement, and operational compliance
Evaluate, implement, and optimize AI capabilities (search & match, document verification, agentic AI for sourcing/scheduling)
Automate manual workflows across company operations to reduce burden
Establish governance for responsible AI usage, data quality, and privacy compliance
Oversee integrations across company technology stack
Manage vendor ecosystems, ensuring platforms are scalable, secure, and interoperable
Maintain data consistency, workflow integrity, and real-time system connectivity
Establish cross-functional governance for technology decisions
Track system performance, data integrity, and compliance readiness
Lead cybersecurity, identity management, and data privacy practices in partnership with IT Security
Define KPIs aligned to fill rates, credentialing SLAs, recruiter productivity, and digital engagement
Build and mentor a high-performing, innovation-driven technology team
Manage vendor relationships and enforce SLAs and roadmap commitments
Promote a culture of service excellence, agility, integrity, and continuous improvement
Serve as a strategic advisor to executive leadership on technology opportunities, risks, and modernization initiatives
Maintain awareness of industry trends, regulatory changes, and emerging technologies
Oversee project governance, portfolio management, and prioritization frameworks
Implement and enforce IT security standards, network reliability, and operational readiness
Champion agile methodologies and best practices in software delivery and vendor-supported systems
Ensure timely reporting on technology performance, project status, service levels, and budget adherence
Develop team capabilities through coaching, mentorship, and performance management
Normal Work Schedule
This is a full-time position. Standard business hours are Monday through Friday 8:00 AM to 5:00 PM. Additional time outside of these hours may be needed to complete the essential functions of the job.
Education, Training, and Experience
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field required; Master’s preferred or equivalent executive experience
10+ years in technology leadership, digital transformation, or enterprise systems management
Experience in staffing, healthcare staffing, healthcare technology, or workforce solutions
Expertise with ATS/CRM platforms, credentialing systems, timekeeping/payroll, billing, VMS, and/or SaaS systems
Demonstrated success implementing AI, automation, and mobile-first technologies at scale
Proven experience leading cross-functional enterprise technology initiatives
Deep integration experience (API strategies, iPaaS, platform governance)
Strong understanding of healthcare compliance, licensure rules, and MSP/VMS workflows
Experience implementing enterprise systems (HCM, Finance, Payroll, workflow platforms)
Strong understanding of ITIL, ITSM, and service desk frameworks
Competencies in strategic planning, portfolio management, and change management
Excellent written and verbal communication skills; detail-oriented
Ability to lead in a fast-paced, high-growth environment
Strong vendor management and negotiation experience
Experience with Quickbase, Salesforce, Bullhorn, LaborEdge, BlueSky, Microsoft Dynamics 365, Ceipal, or similar platforms
Experience with credentialing modernization or CVO integrations
Experience with scrum/agile frameworks
Job Level Competencies
Technical Skills:
Expertability to perform technical skillsrequiredfor jobrole. This may include the use of specific technology, knowledge of job-specific tasks and concepts, etc. Intermediate ability to supervise project workflows for the team.Expertability to handle routine tasks and non-routinetasks;and handle tasks withhighlevel of complexity with some guidance.
Communicates Effectively:
Advanced ability to convey overall organizational vision and strategy to ensure that teams not only complete the task at hand, but in a way that is quick, efficient, and thorough. Advanced ability to delineate workstreams clearly and give team members a vision of the final goal or deliverable. Advanced skills in Conflict Resolution, Emotional Intelligence, Interpersonal Communication,andGroup Dynamics.
Develops Self & Others: Advanced ability to set vision and direction through recourse allocation decisions for a significant business unit. Advanced ability to coach and mentor senior leaders across a division. Advanced ability to support the professional growth of others by proactively and reactivelyseekingand providing development resources along a divisional or company-wide succession planning strategy.
Builds Networks:
Advanced ability torepresentthe organization in industry forums and network with executives, major clients, and other key leaders and groups that heavilyimpactthe organization.
Delegates Effectively:
Advanced ability to delegate the activities of a complete functional area through multiple levels of management within the Company to align with the Company's culture.
Drives Engagement:
Advancedability to ensure the level of engagements align with the Company's mission and goals.Expert ability toidentifyand implement improvements based on feedback from employee engagementsurvey data.
Drives Vision & Purpose:
Advancedability to oversee direction and approve tactical administrative or operational policies.Advancedability toallocateresources to ensure achievement ofobjectives. Advanced vision casting for key businessunitor units and champions it to others, connecting to broader company mission.
Strategic Mindset:
Advanced ability to plan strategically to ensure successful implementation of action plans.Holds an in-depth knowledge of the Company and the competitive environment. Intermediate ability to make decisions and act in situations in which there is not enough information to be certain ofoutcomeor implications of the decision.Advancedability to think strategically and analyze business trends across multiple departments or divisions, considering broader organizational impacts.
Required Licenses, Certifications, and Other Specific Requirements of Law
Health Insurance Portability and Accountability Act (HIPAA) certification and ability to obtain and maintain
Other Characteristics of the Position
Physical Demands:
Stationary desk work for extended periods at a time
Regularly required to communicate
Infrequent lifting of office supplies up to 20 lbs.
Vision abilities including close vision and ability to adjust focus
This job operates in a professional office environment.
This role routinely operates standard office equipment.
Statement of Responsibility for Confidential Data
Has access to, and requires daily use of, confidential records.
Required by federal law to maintain strict confidentiality of “Avant” employee information and maintain security of such information.
Proprietary Information and Non-Conflict Agreement required.
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Essential Functions of the Job
Serve as executive owner of the company’s technology stack
Define, develop and execute a 24–36-month technology roadmap advancing organizational growth by modernizing the company’s front, middle, and back-office operational workflows aligned with organizational goals
Lead the design and continuous improvement of employee-facing technologies, including collaboration platforms, productivity tools, and workforce applications
Ensure technology convergence and seamless integration across platforms
Collaborate with executive leadership on annual planning, budgeting, and strategic technology investments
Champion a user-centered approach to technology design and deployment
Lead change management, adoption, and digital enablement programs to ensure successful use of new tools
Partner with learning and development teams to support digital skills and upskilling initiatives
Drive a mobile-first strategy for clinicians and clients
Lead enhancements to mobile applications and/or integration of SaaS tools to support onboarding, scheduling, credential uploads, T&A, and pay visibility
Ensure digital experiences improve retention, engagement, and operational compliance
Evaluate, implement, and optimize AI capabilities (search & match, document verification, agentic AI for sourcing/scheduling)
Automate manual workflows across company operations to reduce burden
Establish governance for responsible AI usage, data quality, and privacy compliance
Oversee integrations across company technology stack
Manage vendor ecosystems, ensuring platforms are scalable, secure, and interoperable
Maintain data consistency, workflow integrity, and real-time system connectivity
Establish cross-functional governance for technology decisions
Track system performance, data integrity, and compliance readiness
Lead cybersecurity, identity management, and data privacy practices in partnership with IT Security
Define KPIs aligned to fill rates, credentialing SLAs, recruiter productivity, and digital engagement
Build and mentor a high-performing, innovation-driven technology team
Manage vendor relationships and enforce SLAs and roadmap commitments
Promote a culture of service excellence, agility, integrity, and continuous improvement
Serve as a strategic advisor to executive leadership on technology opportunities, risks, and modernization initiatives
Maintain awareness of industry trends, regulatory changes, and emerging technologies
Oversee project governance, portfolio management, and prioritization frameworks
Implement and enforce IT security standards, network reliability, and operational readiness
Champion agile methodologies and best practices in software delivery and vendor-supported systems
Ensure timely reporting on technology performance, project status, service levels, and budget adherence
Develop team capabilities through coaching, mentorship, and performance management
Normal Work Schedule
This is a full-time position. Standard business hours are Monday through Friday 8:00 AM to 5:00 PM. Additional time outside of these hours may be needed to complete the essential functions of the job.
Education, Training, and Experience
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field required; Master’s preferred or equivalent executive experience
10+ years in technology leadership, digital transformation, or enterprise systems management
Experience in staffing, healthcare staffing, healthcare technology, or workforce solutions
Expertise with ATS/CRM platforms, credentialing systems, timekeeping/payroll, billing, VMS, and/or SaaS systems
Demonstrated success implementing AI, automation, and mobile-first technologies at scale
Proven experience leading cross-functional enterprise technology initiatives
Deep integration experience (API strategies, iPaaS, platform governance)
Strong understanding of healthcare compliance, licensure rules, and MSP/VMS workflows
Experience implementing enterprise systems (HCM, Finance, Payroll, workflow platforms)
Strong understanding of ITIL, ITSM, and service desk frameworks
Competencies in strategic planning, portfolio management, and change management
Excellent written and verbal communication skills; detail-oriented
Ability to lead in a fast-paced, high-growth environment
Strong vendor management and negotiation experience
Experience with Quickbase, Salesforce, Bullhorn, LaborEdge, BlueSky, Microsoft Dynamics 365, Ceipal, or similar platforms
Experience with credentialing modernization or CVO integrations
Experience with scrum/agile frameworks
Job Level Competencies
Technical Skills:
Expertability to perform technical skillsrequiredfor jobrole. This may include the use of specific technology, knowledge of job-specific tasks and concepts, etc. Intermediate ability to supervise project workflows for the team.Expertability to handle routine tasks and non-routinetasks;and handle tasks withhighlevel of complexity with some guidance.
Communicates Effectively:
Advanced ability to convey overall organizational vision and strategy to ensure that teams not only complete the task at hand, but in a way that is quick, efficient, and thorough. Advanced ability to delineate workstreams clearly and give team members a vision of the final goal or deliverable. Advanced skills in Conflict Resolution, Emotional Intelligence, Interpersonal Communication,andGroup Dynamics.
Develops Self & Others: Advanced ability to set vision and direction through recourse allocation decisions for a significant business unit. Advanced ability to coach and mentor senior leaders across a division. Advanced ability to support the professional growth of others by proactively and reactivelyseekingand providing development resources along a divisional or company-wide succession planning strategy.
Builds Networks:
Advanced ability torepresentthe organization in industry forums and network with executives, major clients, and other key leaders and groups that heavilyimpactthe organization.
Delegates Effectively:
Advanced ability to delegate the activities of a complete functional area through multiple levels of management within the Company to align with the Company's culture.
Drives Engagement:
Advancedability to ensure the level of engagements align with the Company's mission and goals.Expert ability toidentifyand implement improvements based on feedback from employee engagementsurvey data.
Drives Vision & Purpose:
Advancedability to oversee direction and approve tactical administrative or operational policies.Advancedability toallocateresources to ensure achievement ofobjectives. Advanced vision casting for key businessunitor units and champions it to others, connecting to broader company mission.
Strategic Mindset:
Advanced ability to plan strategically to ensure successful implementation of action plans.Holds an in-depth knowledge of the Company and the competitive environment. Intermediate ability to make decisions and act in situations in which there is not enough information to be certain ofoutcomeor implications of the decision.Advancedability to think strategically and analyze business trends across multiple departments or divisions, considering broader organizational impacts.
Required Licenses, Certifications, and Other Specific Requirements of Law
Health Insurance Portability and Accountability Act (HIPAA) certification and ability to obtain and maintain
Other Characteristics of the Position
Physical Demands:
Stationary desk work for extended periods at a time
Regularly required to communicate
Infrequent lifting of office supplies up to 20 lbs.
Vision abilities including close vision and ability to adjust focus
This job operates in a professional office environment.
This role routinely operates standard office equipment.
Statement of Responsibility for Confidential Data
Has access to, and requires daily use of, confidential records.
Required by federal law to maintain strict confidentiality of “Avant” employee information and maintain security of such information.
Proprietary Information and Non-Conflict Agreement required.
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr