VDOT is seeking a Senior Dynamics 365 Developer. The ideal candidate will be skilled and experienced in Microsoft's Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse.
Responsibilities:
• Expertise in Dynamics 365 Customer Engagement - Dynamics365 Customer Service module.
• Demonstrated experience in Microsoft Dynamics365 customization, configuration, development, deployment, and usage.
• Aid in the requirements gathering, fit-gapanalysis, design, configuration, implementation, testing, and support ofMicrosoft Power Platform solutions.
• Design, develop new web components using .NET,SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate,Dataverse) and C#.
• Strong experience with troubleshooting andremediation of technical issues Dynamics 365 issues; document solutions, andwork with system administrators and other IT resources to implement fixes.
• Strong knowledge of Microsoft's licensing modelfor Dynamics 365 and Power Platform.
• Adhere to best practices when implementingbusiness solutions and define/refine a governance approach for the platform'suse at VDOT.
• Develop and disseminate documentation(requirements, recommendations, technical analysis, etc.) on platform usage.
• Prepare mockups/prototypes based on requirementsand use knowledge of Power Platform features/tools to offer solutions that meetbusiness needs.
• Function as a liaison between IT and thebusiness units; serve as a point of contact for issue logging, tracking, andresolution.
• Assist customers in discerning between Dynamics365/PowerApps/Power Automate and other technology offerings when gatheringrequirements; identify efficient solutions and recommend alternatives to meetbusiness needs.
• Contribute to improving our processes andpolicies within the Business Enablement Services program.
• Preferred Experience with Devops in PowerPlatform (Power Pipelines/ALM Accelerator)
• Other duties as assigned.
Professional Experience: • Strong organizational and interpersonal skills. • Logical, clear and concise written and verbalcommunication skills. • Ability to work seamlessly within a team as wellas manage individual tasks. • Ability to react quickly to a fast paced,rapidly changing environment. • Rely on experience and judgment to plan andaccomplish goals. • Independently perform a variety of complicatedtasks. • Work with a team of Developers and SystemEngineers. • Communicate clearly and effectively, bothspeaking and in writing. • Review & refine existing processes to betteralign with agency/group priorities. • Review the existing procedures and propose,execute, and/or direct necessary changes. • Participate in on-call duties as necessary. • Be able to work-from-home and still provideexpected level of support.
Be available to support after hours work asneeded.
Professional Experience: • Strong organizational and interpersonal skills. • Logical, clear and concise written and verbalcommunication skills. • Ability to work seamlessly within a team as wellas manage individual tasks. • Ability to react quickly to a fast paced,rapidly changing environment. • Rely on experience and judgment to plan andaccomplish goals. • Independently perform a variety of complicatedtasks. • Work with a team of Developers and SystemEngineers. • Communicate clearly and effectively, bothspeaking and in writing. • Review & refine existing processes to betteralign with agency/group priorities. • Review the existing procedures and propose,execute, and/or direct necessary changes. • Participate in on-call duties as necessary. • Be able to work-from-home and still provideexpected level of support.
Be available to support after hours work asneeded.