At Jiffy.com, we are seeking a
Lead Product Analytics Specialist
who will be pivotal in enhancing our understanding of customer behavior and optimizing our digital product experience. If you're passionate about data and analytics, this is your opportunity to make a significant impact! Jiffy has a robust foundation in event data and analytics tools, particularly with
Mixpanel , but we recognize the need for clear ownership and standardization in our tracking system. Our current event instrumentation lacks consistency, and the transition to
Rudderstack , our customer data platform, is still underway. This means that our product and UX teams sometimes struggle to access reliable insights into conversion funnels, experimentation results, and customer journeys. As the Lead Product Analytics Specialist, you will bring order and clarity to our analytics by standardizing event tracking, creating comprehensive documentation and specifications, and collaborating closely with engineering teams to ensure reliable data collection. You will play a crucial role in transforming Mixpanel into a self-service insights platform, diminishing the need for ad-hoc SQL requests and empowering faster, data-driven decision-making. This role is perfect for someone who combines technical expertise, strong product insight, and a hands-on approach to enhance our analytics infrastructure. This position follows a
hybrid work model , requiring you to be onsite a minimum of three (3) days per week to foster collaboration and meet business needs. Key Responsibilities
Own and enhance Jiffy’s product analytics framework, focusing on
Mixpanel
for funnel analysis, conversion rates, and experimental insights. Lead the standardization of event tracking by crafting a clear taxonomy, naming conventions, and governance practices. Drive the completion of the
Rudderstack
migration, creating detailed tracking specifications and working directly with engineering on implementation. Ensure historical consistency of events for reliable trend analysis. Build and maintain straightforward conversion funnels and key customer journeys throughout the ecommerce experience. Support A/B testing and product experiments by establishing trustworthy measurement frameworks and analysis methods. Facilitate self-service analytics for product and UX teams, minimizing reliance on ad-hoc SQL reports. Collaborate cross-functionally with Product, Engineering, and Design teams to ensure that analytics remain actionable and integrated into development workflows. When necessary, merge behavioral insights with broader business reporting using tools like
Hex . Requirements Qualifications & Skills
Bachelor's degree in Analytics, Statistics, Computer Science, Engineering, or related fields (or equivalent experience). 6+ years in product analytics, growth analytics, or related roles within digital product teams. Extensive hands-on experience with
Mixpanel
(or similar platforms like Amplitude) for funnel analysis and experimentation. Proven experience in managing or redesigning event tracking systems, including taxonomy, documentation, and governance. Familiarity with CDPs and event routing tools such as
Rudderstack
or Segment. Solid SQL skills and ability to navigate various analytics tools for deeper analyses when necessary. Strong communication skills, both written and verbal, with the ability to create clear tracking specifications and engage stakeholders across teams. A practical, hands-on problem-solver comfortable operating in evolving analytics environments. Preferred Qualifications
Experience in early-stage or dynamic instrumentation environments. Background in designing analytics frameworks to empower teams to independently address product inquiries. Familiarity with
Hex
or other platforms for integrating behavioral analytics with comprehensive business models. Strong influence skills to promote the adoption of analytics standards across various teams. Why You Will Love Working at Jiffy
Take ownership of the product analytics framework at a rapidly growing ecommerce company. Play an active role in refining event taxonomy and enhancing instrumentation for better insights. Collaborate directly with Product, UX, and Engineering leaders to improve conversion rates and customer experiences. Help transform analytics from disparate tracking into a reliable decision-making resource for the entire organization. Benefits What We Offer
The base compensation for this role is expected to range from
$110,000 to $130,000
per year. Actual compensation will depend on various factors, including skills, experience, qualifications, and overall fit for the role.
Total compensation may include base salary, performance-based bonuses, equity, and benefits. Tailored final offers will be made to each candidate based on their individual backgrounds and experience.
Comprehensive medical, dental, and vision coverage (with a portion of premiums paid by Jiffy). 401(k) retirement plan. Annual wellness benefits. Choice between MacBook or PC, plus home office setup support. Annual $200 credit for use on our website and team merchandise. Professional development stipend to foster your growth. EEO
Jiffy is committed to being an equal opportunity employer and does not discriminate in hiring or employment decisions based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disabilities, genetic information, veteran status, gender identity or expression, sexual orientation, or any other legally protected characteristic. Jiffy welcomes qualified applicants with criminal histories, in accordance with applicable federal, state, and local laws.
Lead Product Analytics Specialist
who will be pivotal in enhancing our understanding of customer behavior and optimizing our digital product experience. If you're passionate about data and analytics, this is your opportunity to make a significant impact! Jiffy has a robust foundation in event data and analytics tools, particularly with
Mixpanel , but we recognize the need for clear ownership and standardization in our tracking system. Our current event instrumentation lacks consistency, and the transition to
Rudderstack , our customer data platform, is still underway. This means that our product and UX teams sometimes struggle to access reliable insights into conversion funnels, experimentation results, and customer journeys. As the Lead Product Analytics Specialist, you will bring order and clarity to our analytics by standardizing event tracking, creating comprehensive documentation and specifications, and collaborating closely with engineering teams to ensure reliable data collection. You will play a crucial role in transforming Mixpanel into a self-service insights platform, diminishing the need for ad-hoc SQL requests and empowering faster, data-driven decision-making. This role is perfect for someone who combines technical expertise, strong product insight, and a hands-on approach to enhance our analytics infrastructure. This position follows a
hybrid work model , requiring you to be onsite a minimum of three (3) days per week to foster collaboration and meet business needs. Key Responsibilities
Own and enhance Jiffy’s product analytics framework, focusing on
Mixpanel
for funnel analysis, conversion rates, and experimental insights. Lead the standardization of event tracking by crafting a clear taxonomy, naming conventions, and governance practices. Drive the completion of the
Rudderstack
migration, creating detailed tracking specifications and working directly with engineering on implementation. Ensure historical consistency of events for reliable trend analysis. Build and maintain straightforward conversion funnels and key customer journeys throughout the ecommerce experience. Support A/B testing and product experiments by establishing trustworthy measurement frameworks and analysis methods. Facilitate self-service analytics for product and UX teams, minimizing reliance on ad-hoc SQL reports. Collaborate cross-functionally with Product, Engineering, and Design teams to ensure that analytics remain actionable and integrated into development workflows. When necessary, merge behavioral insights with broader business reporting using tools like
Hex . Requirements Qualifications & Skills
Bachelor's degree in Analytics, Statistics, Computer Science, Engineering, or related fields (or equivalent experience). 6+ years in product analytics, growth analytics, or related roles within digital product teams. Extensive hands-on experience with
Mixpanel
(or similar platforms like Amplitude) for funnel analysis and experimentation. Proven experience in managing or redesigning event tracking systems, including taxonomy, documentation, and governance. Familiarity with CDPs and event routing tools such as
Rudderstack
or Segment. Solid SQL skills and ability to navigate various analytics tools for deeper analyses when necessary. Strong communication skills, both written and verbal, with the ability to create clear tracking specifications and engage stakeholders across teams. A practical, hands-on problem-solver comfortable operating in evolving analytics environments. Preferred Qualifications
Experience in early-stage or dynamic instrumentation environments. Background in designing analytics frameworks to empower teams to independently address product inquiries. Familiarity with
Hex
or other platforms for integrating behavioral analytics with comprehensive business models. Strong influence skills to promote the adoption of analytics standards across various teams. Why You Will Love Working at Jiffy
Take ownership of the product analytics framework at a rapidly growing ecommerce company. Play an active role in refining event taxonomy and enhancing instrumentation for better insights. Collaborate directly with Product, UX, and Engineering leaders to improve conversion rates and customer experiences. Help transform analytics from disparate tracking into a reliable decision-making resource for the entire organization. Benefits What We Offer
The base compensation for this role is expected to range from
$110,000 to $130,000
per year. Actual compensation will depend on various factors, including skills, experience, qualifications, and overall fit for the role.
Total compensation may include base salary, performance-based bonuses, equity, and benefits. Tailored final offers will be made to each candidate based on their individual backgrounds and experience.
Comprehensive medical, dental, and vision coverage (with a portion of premiums paid by Jiffy). 401(k) retirement plan. Annual wellness benefits. Choice between MacBook or PC, plus home office setup support. Annual $200 credit for use on our website and team merchandise. Professional development stipend to foster your growth. EEO
Jiffy is committed to being an equal opportunity employer and does not discriminate in hiring or employment decisions based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disabilities, genetic information, veteran status, gender identity or expression, sexual orientation, or any other legally protected characteristic. Jiffy welcomes qualified applicants with criminal histories, in accordance with applicable federal, state, and local laws.