Sr Risk Solutions Consultant (Southern CA)
Hanover Insurance Group Inc., Los Angeles, California, United States, 90079
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
POSITION OVERVIEW Conducts high level technical evaluations and loss analysis of more complex prospective or existing policyholders in a consultative manner. Identifies and analyzes exposures and controls. Delivers consultative and technical services to policyholders. Develops and delivers service strategies in collaboration with underwriting and agency partners to insureds.
IN THIS ROLE
Conduct field surveys on prospect and existing policyholders and write reports for underwriting.
Creates and delivers loss analysis.
Develop and deliver meaningful service solutions.
Create and follow up on essential recommendations.
Develop effective relationships with underwriting and agency partners that drive continual collaboration.
Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls.
Takes initiative to enhance risk solutions / industry knowledge through participation in educational programs and training sessions.
Communicate ideas or positions in a persuasive manner that build support, agreement, and commitment.
Coach / mentor newer in career staff as appropriate.
KEY MEASURERS OF SUCCESS
Quality of work product – both survey and service
Partnership with underwriting and agency partners
Innovative ideas and implementation for quality and efficiency gains
Ability to demonstrate improvements in loss ratio, loss frequency, and loss severity, on assigned service accounts
WHAT YOU NEED TO APPLY
At least 5 years Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier.
B.S. degree preferred in a related field to include health and safety, science, engineering or equivalent.
Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.
Strong to exceptional communication skills, both verbal & written
Professional loss control certification preferred to include CSP, CFPS, CIH, PE, CPCU, ARM.
Strong to exceptional analytical & problem-solving skills.
Demonstrated project management skills.
Ability to work in a dynamic environment on multiple projects, tasks or assignments.
Results focused.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Ability to travel as necessary.
Ability to sit and/or stand for extended periods.
Ability to walk through customer buildings and facilities.
Ability to climb a ladder to various heights and maintain balance while performing work tasks.
Ability to work in a fast‑paced environment.
This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job‑related functions and responsibilities that employees will be required to perform.
CAREER DEVELOPMENT It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on‑the‑job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
BENEFITS We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include:
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On‑site medical/wellness center (Worcester only)
Click here for the full list of Benefits.
EEO statement The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law. As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at HRServices@hanover.com and include the link of the job posting in which you are interested.
Privacy Policy To view our privacy policy and online privacy statement, click here.
Applicants who are California residents To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short‑term incentive), long‑term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
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POSITION OVERVIEW Conducts high level technical evaluations and loss analysis of more complex prospective or existing policyholders in a consultative manner. Identifies and analyzes exposures and controls. Delivers consultative and technical services to policyholders. Develops and delivers service strategies in collaboration with underwriting and agency partners to insureds.
IN THIS ROLE
Conduct field surveys on prospect and existing policyholders and write reports for underwriting.
Creates and delivers loss analysis.
Develop and deliver meaningful service solutions.
Create and follow up on essential recommendations.
Develop effective relationships with underwriting and agency partners that drive continual collaboration.
Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls.
Takes initiative to enhance risk solutions / industry knowledge through participation in educational programs and training sessions.
Communicate ideas or positions in a persuasive manner that build support, agreement, and commitment.
Coach / mentor newer in career staff as appropriate.
KEY MEASURERS OF SUCCESS
Quality of work product – both survey and service
Partnership with underwriting and agency partners
Innovative ideas and implementation for quality and efficiency gains
Ability to demonstrate improvements in loss ratio, loss frequency, and loss severity, on assigned service accounts
WHAT YOU NEED TO APPLY
At least 5 years Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier.
B.S. degree preferred in a related field to include health and safety, science, engineering or equivalent.
Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.
Strong to exceptional communication skills, both verbal & written
Professional loss control certification preferred to include CSP, CFPS, CIH, PE, CPCU, ARM.
Strong to exceptional analytical & problem-solving skills.
Demonstrated project management skills.
Ability to work in a dynamic environment on multiple projects, tasks or assignments.
Results focused.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Ability to travel as necessary.
Ability to sit and/or stand for extended periods.
Ability to walk through customer buildings and facilities.
Ability to climb a ladder to various heights and maintain balance while performing work tasks.
Ability to work in a fast‑paced environment.
This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job‑related functions and responsibilities that employees will be required to perform.
CAREER DEVELOPMENT It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on‑the‑job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
BENEFITS We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include:
Medical, dental, vision, life, and disability insurance
401K with a company match
Tuition reimbursement
PTO
Company paid holidays
Flexible work arrangements
Cultural Awareness Day in support of IDE
On‑site medical/wellness center (Worcester only)
Click here for the full list of Benefits.
EEO statement The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law. As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at HRServices@hanover.com and include the link of the job posting in which you are interested.
Privacy Policy To view our privacy policy and online privacy statement, click here.
Applicants who are California residents To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short‑term incentive), long‑term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
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