Director, Performance Consulting
Gamma Phi Omega International, Redmond, Washington, United States, 98052
Job Description
The Role
As a Director of Performance Consulting, you partner with senior leaders across complex business units to shape learning strategies that build capability and drive measurable business results. You lead strategic consulting engagements, interpret business needs, and translate them into clear and actionable learning plans. You also ensure the development and delivery of scalable, high‑quality learning solutions.
You own the annual and quarterly learning strategy cycle, using data, partner insights, and Quarterly Impact Reviews to refine and strengthen priorities. You build trusted partnerships with learning leaders and HR Business Partners through consistent engagement, evidence‑based consulting, and proactive communication. You also support organizational change efforts, lead innovation pilots, and represent the Performance Consulting function in key enterprise forums.
The Expertise and Skills You Have
Experience in performance consulting, learning and development, or human resources within a complex organization
Ability to advise senior leaders, uncover needs, challenge assumptions, and craft effective learning strategies
Knowledge of modern adult learning methods, digital learning tools, and scalable solution design
Strong communication skills with the ability to influence and tailor messages to stakeholder needs
Skill in building strategic partnerships using structured engagement and stakeholder insights
Analytical strength and comfort using data to inform strategy and communicate insights
Operational discipline to plan, prioritize, and coordinate work across teams
Proven success leading strategic initiatives that deliver measurable improvements
Leadership abilities in coaching and capability building
Advanced degree in business, education, organizational development, or related field, or equivalent experience
The Value You Deliver
Create, refine, and execute annual and quarterly learning strategies aligned to business priorities
Translate performance challenges into actionable learning plans and partner with design and delivery teams to implement them
Maintain visibility and accuracy of consulting and design work in the Work Management System
Build strong measurement practices, including evaluation plans, post‑project reporting, and Quarterly Impact Reviews
Strengthen trusted advisor relationships through regular engagement, proactive communication, and data‑driven recommendations
Pilot innovative approaches, promote enterprise tools, and scale successful solutions across business units
Deliver consistent, high‑quality work, meet commitments, support planning cycles, and contribute to enterprise initiatives
Grow team and organizational capability through coaching, upskilling forums, and effective representation in enterprise settings
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Our team advances Fidelity's talent and learning strategy by creating scalable, innovative, and accessible learning experiences that help associates grow their skills and careers.
Director‑level Performance Consultants elevate enterprise capability by strengthening consulting practices, aligning learning strategies across divisions, supporting team capability growth, and modeling leadership behaviors that promote collaboration, curiosity, and enterprise thinking.
Certifications Category Training
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement‑related financial activities and the rules and regulations of numerous self‑regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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You own the annual and quarterly learning strategy cycle, using data, partner insights, and Quarterly Impact Reviews to refine and strengthen priorities. You build trusted partnerships with learning leaders and HR Business Partners through consistent engagement, evidence‑based consulting, and proactive communication. You also support organizational change efforts, lead innovation pilots, and represent the Performance Consulting function in key enterprise forums.
The Expertise and Skills You Have
Experience in performance consulting, learning and development, or human resources within a complex organization
Ability to advise senior leaders, uncover needs, challenge assumptions, and craft effective learning strategies
Knowledge of modern adult learning methods, digital learning tools, and scalable solution design
Strong communication skills with the ability to influence and tailor messages to stakeholder needs
Skill in building strategic partnerships using structured engagement and stakeholder insights
Analytical strength and comfort using data to inform strategy and communicate insights
Operational discipline to plan, prioritize, and coordinate work across teams
Proven success leading strategic initiatives that deliver measurable improvements
Leadership abilities in coaching and capability building
Advanced degree in business, education, organizational development, or related field, or equivalent experience
The Value You Deliver
Create, refine, and execute annual and quarterly learning strategies aligned to business priorities
Translate performance challenges into actionable learning plans and partner with design and delivery teams to implement them
Maintain visibility and accuracy of consulting and design work in the Work Management System
Build strong measurement practices, including evaluation plans, post‑project reporting, and Quarterly Impact Reviews
Strengthen trusted advisor relationships through regular engagement, proactive communication, and data‑driven recommendations
Pilot innovative approaches, promote enterprise tools, and scale successful solutions across business units
Deliver consistent, high‑quality work, meet commitments, support planning cycles, and contribute to enterprise initiatives
Grow team and organizational capability through coaching, upskilling forums, and effective representation in enterprise settings
Note: Fidelity is not providing immigration sponsorship for this position
The Team
Our team advances Fidelity's talent and learning strategy by creating scalable, innovative, and accessible learning experiences that help associates grow their skills and careers.
Director‑level Performance Consultants elevate enterprise capability by strengthening consulting practices, aligning learning strategies across divisions, supporting team capability growth, and modeling leadership behaviors that promote collaboration, curiosity, and enterprise thinking.
Certifications Category Training
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement‑related financial activities and the rules and regulations of numerous self‑regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
#J-18808-Ljbffr