Asst. Director of Food & Beverage
Sonesta Hotels International Corporation, Lihue, Hawaii, United States, 96766
We're Sonesta International Hotels.
The 8th largest hotel company in the U.S. - and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive
- bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary The Assistant Director of Food & Beverage supports the Director of F&B in overseeing all food and beverage operations across the resort, ensuring exceptional guest experiences, operational excellence, and financial performance. This role plays a key leadership function in maintaining the resort's luxury standards, cultivating a high‑performing service culture, and driving innovation across restaurants, bars, banquets, in‑room dining, and special events.
Job Description Principle duties and responsibilities (Essential Functions) include: Operational And Financial Leadership
Assist in managing daily operations of all food and beverage outlets, including restaurants, lounges, bars, banquets and room service.
Prepare weekly work schedules in accordance with staffing guidelines and labor forecast and adjust schedules throughout the week to meet business demands.
Maintain proper inventories of linen, supplies and equipment as needed (including ordering and receiving).
Control liquor costs and manage the banquet beverage inventory.
Ensure consistent delivery of upscale service standards and brand positioning.
Monitor guest satisfaction and proactively resolve service issues.
Collaborate with culinary leadership to ensure menu quality, presentation, and innovation.
Oversee compliance with health, safety, sanitation and alcohol regulation.
Achieve budgeted revenues, control labor costs & expenses, and maximize profitability within the Food & Beverage Outlets.
Manage staffing levels to ensure that guest service, operational needs and financial objectives are met.
Actively participate and advise in the budget and forecasting processes which support the overall objectives of the hotel.
Attract, retain, and motivate your team to uphold company standards and practices.
Monitor, measure, and recognize performance of employees. Assist in the annual performance evaluations.
Coach team by providing specific feedback to improve knowledge, skills and performance.
Ensure employees are treated fairly and equitably. Handle employee issues in a professional and timely manner.
Analyze financial reports and KPIs; recommend corrective actions as needed.
Assist with pricing strategies, promotions and revenue‑enhancing initiative.
Support recruitment, onboarding, training, and performance management of F&B leaders and staff.
Foster a culture of excellence, accountability, and guest‑centric service.
Coach department heads and supervisors to develop leadership and operational skills.
Ensure proper scheduling and staffing aligned with business volumes.
Maintain elevated service standards aligned with luxury resort expectations.
Actively engage with guests to build relationships and loyalty.
Support the execution of VIP services, resort events, and high‑profile functions.
Uphold brand image, grooming standards, and service etiquette always.
Assist the Director of F&B in developing and implementing departmental strategies.
Participate in departmental meetings, audits, and operational reviews.
Coordinate with Rooms, Sales & Marketing, Events, and Finance departments.
Support sustainability, wellness, and local sourcing initiatives where applicable.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Display daily professional, courteous, attentive, helpful, and positive attitude towards all guests, fellow employees, and managers.
Ability to work cohesively with co‑workers as part of a team to reach common goals.
Perform other job duties as requested by the Director of Food & Beverage as other job duties may be assigned as needed.
Understanding Sonesta's company and safety policies and maintain compliance with OSHA and the health department requirements.
Qualifications, Education and Experience:
Bachelor's degree in hospitality management or related field.
Minimum of 5-7 years of progressive food and beverage management experience.
Prior experience in an upscale or luxury resort environment strongly preferred.
Strong leadership, communication, and interpersonal skills, ability to motivate and develop a team.
Proven financial acumen and operational problem‑solving abilities.
Deep understanding of luxury service standards and guest experience design.
Proficient in POS systems, inventory systems, and Microsoft Office.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Demonstrated ability to prioritize guest satisfaction, operational efficiency, and expense control.
Familiarity with local laws and ordinances related to Food & Beverage.
Self‑driven and able to work independently.
Must be at least 21 years of age to serve alcohol.
Safe Server Alcohol & Food Handlers certification required.
Ability to provide and maintain a valid driver's license as the position may require the operation of motorized and electric vehicles.
Work Environment:
Ability to multitask in a fast‑paced, high‑volume environment.
Exposure to kitchen and service environments
Standing, walking, and supervising operations for the entire shift.
Administrative duties may require
Must be able to tolerate extreme temperatures - i.e., freezers, loading dock.
Physical Demands:
Ability to r each overhead and below the knees, including bending, twisting, pulling, pushing, and stooping. Climb ladders of various heights.
Must be able to push, pull and lift to 50 pounds.
Standing, walking, and supervising operations for the entire shift.
Expected Hours of Work:
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Must be flexible to work various days and various shifts of the week to include weekends, holidays, days, nights and overnight.
Regular attendance in conformance with the standards which have been established by the hotel from time to time is essential to the successful performance of this position.
Ten‑to‑twelve‑hour shifts are sometimes required.
Travel:
Some travel maybe required to a from event sites.
Pay Range $79,560-$105,000K - Base payment offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific/overall experience.
Benefits
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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The 8th largest hotel company in the U.S. - and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive
- bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary The Assistant Director of Food & Beverage supports the Director of F&B in overseeing all food and beverage operations across the resort, ensuring exceptional guest experiences, operational excellence, and financial performance. This role plays a key leadership function in maintaining the resort's luxury standards, cultivating a high‑performing service culture, and driving innovation across restaurants, bars, banquets, in‑room dining, and special events.
Job Description Principle duties and responsibilities (Essential Functions) include: Operational And Financial Leadership
Assist in managing daily operations of all food and beverage outlets, including restaurants, lounges, bars, banquets and room service.
Prepare weekly work schedules in accordance with staffing guidelines and labor forecast and adjust schedules throughout the week to meet business demands.
Maintain proper inventories of linen, supplies and equipment as needed (including ordering and receiving).
Control liquor costs and manage the banquet beverage inventory.
Ensure consistent delivery of upscale service standards and brand positioning.
Monitor guest satisfaction and proactively resolve service issues.
Collaborate with culinary leadership to ensure menu quality, presentation, and innovation.
Oversee compliance with health, safety, sanitation and alcohol regulation.
Achieve budgeted revenues, control labor costs & expenses, and maximize profitability within the Food & Beverage Outlets.
Manage staffing levels to ensure that guest service, operational needs and financial objectives are met.
Actively participate and advise in the budget and forecasting processes which support the overall objectives of the hotel.
Attract, retain, and motivate your team to uphold company standards and practices.
Monitor, measure, and recognize performance of employees. Assist in the annual performance evaluations.
Coach team by providing specific feedback to improve knowledge, skills and performance.
Ensure employees are treated fairly and equitably. Handle employee issues in a professional and timely manner.
Analyze financial reports and KPIs; recommend corrective actions as needed.
Assist with pricing strategies, promotions and revenue‑enhancing initiative.
Support recruitment, onboarding, training, and performance management of F&B leaders and staff.
Foster a culture of excellence, accountability, and guest‑centric service.
Coach department heads and supervisors to develop leadership and operational skills.
Ensure proper scheduling and staffing aligned with business volumes.
Maintain elevated service standards aligned with luxury resort expectations.
Actively engage with guests to build relationships and loyalty.
Support the execution of VIP services, resort events, and high‑profile functions.
Uphold brand image, grooming standards, and service etiquette always.
Assist the Director of F&B in developing and implementing departmental strategies.
Participate in departmental meetings, audits, and operational reviews.
Coordinate with Rooms, Sales & Marketing, Events, and Finance departments.
Support sustainability, wellness, and local sourcing initiatives where applicable.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Display daily professional, courteous, attentive, helpful, and positive attitude towards all guests, fellow employees, and managers.
Ability to work cohesively with co‑workers as part of a team to reach common goals.
Perform other job duties as requested by the Director of Food & Beverage as other job duties may be assigned as needed.
Understanding Sonesta's company and safety policies and maintain compliance with OSHA and the health department requirements.
Qualifications, Education and Experience:
Bachelor's degree in hospitality management or related field.
Minimum of 5-7 years of progressive food and beverage management experience.
Prior experience in an upscale or luxury resort environment strongly preferred.
Strong leadership, communication, and interpersonal skills, ability to motivate and develop a team.
Proven financial acumen and operational problem‑solving abilities.
Deep understanding of luxury service standards and guest experience design.
Proficient in POS systems, inventory systems, and Microsoft Office.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Demonstrated ability to prioritize guest satisfaction, operational efficiency, and expense control.
Familiarity with local laws and ordinances related to Food & Beverage.
Self‑driven and able to work independently.
Must be at least 21 years of age to serve alcohol.
Safe Server Alcohol & Food Handlers certification required.
Ability to provide and maintain a valid driver's license as the position may require the operation of motorized and electric vehicles.
Work Environment:
Ability to multitask in a fast‑paced, high‑volume environment.
Exposure to kitchen and service environments
Standing, walking, and supervising operations for the entire shift.
Administrative duties may require
Must be able to tolerate extreme temperatures - i.e., freezers, loading dock.
Physical Demands:
Ability to r each overhead and below the knees, including bending, twisting, pulling, pushing, and stooping. Climb ladders of various heights.
Must be able to push, pull and lift to 50 pounds.
Standing, walking, and supervising operations for the entire shift.
Expected Hours of Work:
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Must be flexible to work various days and various shifts of the week to include weekends, holidays, days, nights and overnight.
Regular attendance in conformance with the standards which have been established by the hotel from time to time is essential to the successful performance of this position.
Ten‑to‑twelve‑hour shifts are sometimes required.
Travel:
Some travel maybe required to a from event sites.
Pay Range $79,560-$105,000K - Base payment offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific/overall experience.
Benefits
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
#J-18808-Ljbffr