Overview
UX Writer — Boston, MA — 100% Remote — Contract — $40/hr - $45/hr
This is a fully remote, full-time UX Writer opportunity with a leading electric and utility company, supporting digital products used by millions of customers across the East Coast. The team builds and maintains customer-facing and internal platforms that support energy usage, billing, outages, and service management. You’ll work closely with UX designers, product managers, and engineers to shape clear, compliant, and user-friendly content across web and application experiences.
This role is perfect for a UX Writer who understands that language matters even more in regulated industries. The team is specifically looking for someone with prior experience in electric or utility environments who already understands the terminology, constraints, and customer expectations that come with energy services. You’ll have the chance to influence large-scale digital experiences, improve clarity during critical user moments (like outages and billing), and help modernize how customers interact with essential services — all while maintaining strong work-life balance in a fully remote setup.
Responsibilities
Content creation within digital products (web & applications)
Collaboration with UX, Product, and Engineering teams
Content refinement for compliance, clarity, and consistency
Required Skills & Experience
Professional experience as a UX Writer, Content Designer, or Product Writer
Prior experience working at an electric or utility company (required)
Strong understanding of utility-specific language (billing, outages, service requests, usage, meters, rates, etc.)
Experience writing UX microcopy, error messaging, onboarding flows, and in-product content
Ability to collaborate closely with UX designers, product managers, and engineers
Experience working in regulated or compliance-driven environments
Must be based on the East Coast (US)
Desired Skills & Experience
Experience supporting large-scale customer-facing platforms
Familiarity with accessibility and inclusive language standards
Experience working with design systems and content guidelines
Background in simplifying complex or technical information for end users
Experience contributing to content strategy or voice-and-tone frameworks
What You Will Be Doing Tech Breakdown
Content creation within digital products (web & applications)
Collaboration with UX, Product, and Engineering teams
Content refinement for compliance, clarity, and consistency
Daily Responsibilities
Writing and refining UX copy (microcopy, flows, error states, system messages)
Partnering with designers to ensure content supports usability and accessibility
Collaborating with product and legal/compliance teams to ensure accuracy
Benefits
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
Specialization
UX/UI Design
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This is a fully remote, full-time UX Writer opportunity with a leading electric and utility company, supporting digital products used by millions of customers across the East Coast. The team builds and maintains customer-facing and internal platforms that support energy usage, billing, outages, and service management. You’ll work closely with UX designers, product managers, and engineers to shape clear, compliant, and user-friendly content across web and application experiences.
This role is perfect for a UX Writer who understands that language matters even more in regulated industries. The team is specifically looking for someone with prior experience in electric or utility environments who already understands the terminology, constraints, and customer expectations that come with energy services. You’ll have the chance to influence large-scale digital experiences, improve clarity during critical user moments (like outages and billing), and help modernize how customers interact with essential services — all while maintaining strong work-life balance in a fully remote setup.
Responsibilities
Content creation within digital products (web & applications)
Collaboration with UX, Product, and Engineering teams
Content refinement for compliance, clarity, and consistency
Required Skills & Experience
Professional experience as a UX Writer, Content Designer, or Product Writer
Prior experience working at an electric or utility company (required)
Strong understanding of utility-specific language (billing, outages, service requests, usage, meters, rates, etc.)
Experience writing UX microcopy, error messaging, onboarding flows, and in-product content
Ability to collaborate closely with UX designers, product managers, and engineers
Experience working in regulated or compliance-driven environments
Must be based on the East Coast (US)
Desired Skills & Experience
Experience supporting large-scale customer-facing platforms
Familiarity with accessibility and inclusive language standards
Experience working with design systems and content guidelines
Background in simplifying complex or technical information for end users
Experience contributing to content strategy or voice-and-tone frameworks
What You Will Be Doing Tech Breakdown
Content creation within digital products (web & applications)
Collaboration with UX, Product, and Engineering teams
Content refinement for compliance, clarity, and consistency
Daily Responsibilities
Writing and refining UX copy (microcopy, flows, error states, system messages)
Partnering with designers to ensure content supports usability and accessibility
Collaborating with product and legal/compliance teams to ensure accuracy
Benefits
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.
Specialization
UX/UI Design
#J-18808-Ljbffr