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Account Manager - State Farm Agent Team Member

Amy Bashi - State Farm Agent, Rochester, Michigan, us, 48308

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Job Description Benefits

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Position Overview The

Insurance Account Manager

is responsible for providing front‑line service to existing clients while also contributing to the agency’s growth through outbound sales calls. This position focuses on mastering foundational insurance knowledge, building client relationships, and supporting the team through continuous training and participation in agency‑wide goals. This position is an excellent opportunity for individuals looking to begin a rewarding career in the insurance industry. You will gain experience in handling client inquiries, managing accounts, and selling insurance products.

Essential Responsibilities

Answer inbound client inquiries regarding billing, coverage, claims, and policy changes.

Make proactive outbound calls to current and prospective clients to offer additional products.

Assist with quoting and binding auto, home, and other personal lines policies.

Participate in training sessions and help contribute to knowledge sharing with the team.

Develop understanding of products and sales strategies.

Requirements

1+ year of experience in customer service or sales preferred.

Property/Casualty insurance license (must obtain within 60 days of hire).

Ability to work in a fast‑paced environment and handle multiple client interactions daily.

Strong phone and interpersonal skills.

Organized, detail‑oriented, and goal‑driven.

High school diploma required; college coursework preferred.

Compensation $52,000$58,000 per year + bonus (up to $8,000 annually).

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