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Collections Specialist

ARCXIS, Houston, Texas, United States, 77246

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Company Overview ARCXIS (Houston, Texas), is the largest provider of inspection, design, engineering, and quality assurance services for the U.S. residential construction industry. Formerly known as DPIS Builder Services, Ei Companies, Post-Tension Solutions, Ensign Building Solutions Home Energy Division, and Building Energy, ARCXIS brings together hundreds of years of expertise and experience under a single brand serving builders in over half of the states spanning the continental United States.

Company Description ARCXIS group of companies also includes ABCO Construction Services, LLC (Centennial, Colorado) and structural engineering firm United Structural Consultants (Houston, Texas). Both ABCO and USC service the multi-family, multi-use, and commercial sectors of the construction industry.

ARCXIS is majority owned by Saw Mill Capital, LLC (Briarcliff Manor, New York). Visit us online at www.arcxis.com.

Position Overview The Collection Specialist’s primary responsibility is the collection of outstanding accounts receivable and the reduction of accounts receivable delinquency and AR write‑offs. The Collection specialist is responsible for reconciliation of large accounts and issuing monthly statements to customers. The role requires a self‑motivated team player who can work closely with the AR team as well as our customers.

Primary Responsibilities

Reconcile AR accounts assigned.

Prepare monthly statements and correspond with customers on past‑due items.

Maintain monthly logs of customer collections and collection files.

Monitor multiple inboxes and handle customer questions.

Make outbound calls and emails to customers requesting payment statuses.

Research discrepancies discovered in the reconciling process or by customer inquiry.

Resolve customer‑billing problems by providing requested documents with good customer service.

Provide weekly and monthly reporting to key people in the company.

Other duties and special projects as needed.

Requirements Qualifications:

High School Diploma

Proficient with Excel and Microsoft Office.

3+ years’ experience in credit/collections in a high‑volume environment.

Hands‑on, self‑starting, disciplined, and detail‑oriented individual with ability to work independently as well as with a team.

Strong and effective communicator both verbally and written.

Can interface cooperatively with various departments of the company, as well as with our customers.

Positive attitude and willing to adapt to constantly changing environment.

Benefits

Health Benefits

Dental Benefits

Vision Benefits

Life Insurance

401(k) Plan with company matching options

Short Term and Long Term Disability

Paid Holidays and Vacation

Paid Training

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