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Full Time Customer Service Rep

Wilcor Dist. Co. Inc., Moraine, Ohio, United States

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Job Description We are seeking a customer service rep to join our team! You will be responsible for helping customers by providing product and service information as well as resolving technical issues.

Responsibilities

Provide information about the products and services

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Troubleshoot and resolve product issues and concerns

Handle customer inquiries and complaints

Qualifications

Previous experience in customer service, restaurant work, sales, or any similar customer facing fields

Excellent verbal and written communication skills

Ability to prioritize and multitask

Positive and professional demeanor

*MUST BE 18 TO APPLY*

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