Strategic Service Delivery Director for ERP & ITIL

A global healthcare solutions provider located in the United States is seeking a Service Delivery Director to oversee the handover process and ensure service excellence across multiple technology partners. This role entails developing a strategic vision for service delivery, fostering relationships, and driving continuous improvement and innovation. The ideal candidate will possess over 10 years of service delivery management experience, a strong understanding of SAP and ITIL frameworks, and excellent leadership skills. The position demands a proactive approach to customer service and compliance, promoting a culture of high performance. #J-18808-Ljbffr