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Outreach Specialist, ABA Therapy

Bright Behavior Inc, Austin, Texas, us, 78716

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Do you love connecting with families, building community partnerships, and creating meaningful first impressions? BrightPath Behavior is looking for a compassionate, organized, and relationship-driven

Outreach Specialist

to help families navigate their path to services and strengthen our network of referral partners across the region.

In this role, you’ll be the

first point of contact

for prospective families, pediatric providers, and community organizations. You’ll guide families through our intake process, support them with resources, deepen relationships with referral sources, and represent BrightPath at events, school fairs, and community outreach activities.

If you enjoy engaging with people, juggling multiple priorities, and making a positive impact from day one, this role is for you.

Who We Are At BrightPath Behavior, we are dedicated to making a meaningful difference in the lives of children and families through Applied Behavior Analysis (ABA). Guided by compassion, collaboration, and clinical excellence, we provide individualized treatment to help each child thrive in their home, school, and community. Our vision is to create lasting change, supported by a passionate team committed to quality care. As a BCBA‑led, child‑focused organization, we prioritize meaningful client programming, staff development, and caregiver engagement.

Why BrightPath Behavior? We cultivate a supportive, client‑centered environment where collaboration and growth are key to delivering excellent results. As an Outreach Specialist, you’ll join a team dedicated to clinical excellence and empowered to grow both personally and professionally. If you’re passionate about making a difference, BrightPath Behavior is the place for you.

At

BrightPath Behavior , you’re surrounded by support, with teammates who show up for one another, share techniques, work collaboratively, and celebrate wins. Through play‑based therapy, you’re committed to impact; every new word, skill mastered, and smile reflects the care you bring, and the difference you make for children and their families. Your growth isn’t just possible; it’s encouraged. You’ll learn from peers and mentors every day through hands‑on training, shared knowledge, and opportunities to master techniques that open doors for your future.

Salary Range

$45,000 - $54,000 per year

Salary Exempt

Responsibilities Family & Client Engagement

Serve as the first in‑person point of contact for prospective clients, caregivers, and referral partners

Partner with the Client Intake team to coordinate new client paperwork, signatures, and next steps

Conduct regular check‑ins with prospective families to provide updates, guidance, and support prior to onboarding

Offer resources to families related to diagnosis, services, and other community providers when needed

Evaluate prospective clients for service eligibility based on company criteria

Send intake paperwork and follow up to help families complete onboarding in a timely manner

Referral Partner & Community Outreach

Build and maintain partnerships with pediatricians, diagnosticians, schools, and community providers

Complete follow-ups with diagnosticians via phone, email, or in‑person visits to collect client documentation

Maintain inventory of marketing materials and manage purchase orders

Distribute marketing materials to community providers and referral sources

Schedule and coordinate lunch visits, outreach meetings, and relationship‑building opportunities

Lead the coordination of community events, including fairs, conferences, and marketing engagements (budgeting, staffing, materials, logistics)

Engage in consistent outreach activities to ensure BrightPath is included on community provider referral lists

Support updates to social media platforms and company website content (as needed)

Internal Collaboration & Operations

Provide regular updates to the Intake and Clinic Operations teams regarding referrals, prospective clients, and waitlist activity

Help train new Outreach team members

Maintain assigned shared inboxes, voicemails, and communication channels

Attend required meetings, follow organizational protocols, and support special projects as assigned

What We’re Looking For ⭐ The ideal candidate is a proactive communicator who thrives in a fast‑paced, community‑focused environment and enjoys representing the organization professionally.

Qualifications

Bachelor’s degree in a related field (preferred)

Experience in Applied Behavior Analysis (ABA), healthcare, education, or social services (preferred)

Valid driver’s license and current auto insurance required

Fluent in English; bilingual Spanish strongly preferred

Strong written and verbal communication skills

Ability to adapt quickly, follow feedback, and contribute to a team environment

Willingness to learn new skills, including pursuing RBT certification if needed

Ability to travel regularly within the region

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